Inside the product design process at OpenAI—  Blaine Billingsley (OpenAI)

Inside the product design process at OpenAI— Blaine Billingsley (OpenAI)

Blaine Billingsley is a Member of Technical Design Staff at OpenAI whose path into the field ran through music composition, spare-change website work at college, and a decade across Gmail, Airbnb, YouTube and Slack. At OpenAI he was hired to work on Presence, then redirected to solve a more immediate problem: making ChatGPT genuinely useful as a daily tool for designers. Working with a single engineer, he built the ChatGPT product design plugin — a bridge between the raw power of Codex and th...

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Episoder(397)

What your developers aren't telling you - Cat Hicks (Psychologist)

What your developers aren't telling you - Cat Hicks (Psychologist)

Dr Cat Hicks is a psychological scientist and the founder of Catharsis, a human-centred research consultancy that works with engineering organisations. After self-funding her first open-access study i...

5 Aug 49min

The new manifesto for product builders - Faith Forster (Chief Product Officer)

The new manifesto for product builders - Faith Forster (Chief Product Officer)

Faith Forster has spent 15 years in product leadership. She was VP of product at Dex, acquired for approximately $600 million, and went on to serve as CPO at Legal, a payments and compliance platform....

29 Jul 44min

5 human signals AI won't replicate - Sarah McDevitt (Hubspot)

5 human signals AI won't replicate - Sarah McDevitt (Hubspot)

Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestr...

22 Jul 43min

Building trust pays off - Simonetta Batteiger (Product Leadership Coach)

Building trust pays off - Simonetta Batteiger (Product Leadership Coach)

Our Hosts Lily Smith enjoys working as a consultant product manager with early-stage and growing startups and as a mentor to other product managers. She’s currently Chief Product Officer at BBC Maestr...

15 Jul 36min

Why is product so hard? - Charity Ibhadon (Global Product Director, WPP)

Why is product so hard? - Charity Ibhadon (Global Product Director, WPP)

Charity Ibhadon is a Global Product Director at WPP, where she leads the development of an AI marketing tool. With 15 years in product — including three formative years at ASOS during its high-growth ...

8 Jul 27min

Move fast and DON'T break things - Vonny Laing (UX Lead, Student Loans Company)

Move fast and DON'T break things - Vonny Laing (UX Lead, Student Loans Company)

Vonny Laing is a user-centred design lead at the Student Loans Company, part of the UK government, where she oversees a service used by millions of people at every stage of their higher education jour...

1 Jul 42min

A deep dive into the state of product in 2026 — Emily Tate (VP Product)

A deep dive into the state of product in 2026 — Emily Tate (VP Product)

Recorded live at #mtpcon London, Lily sits down with Emily Tate — former MD of Mind the Product for a broad debrief on the day's themes. They cover why product and design may matter more in an AI worl...

24 Jun 34min

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