The Imperfection Advantage in Change Leadership | Charles Conn | Modern Change Management & Leading Change

The Imperfection Advantage in Change Leadership | Charles Conn | Modern Change Management & Leading Change

Could it be that your strategic planning is actually paralyzing you, your biggest critics hold the keys to breakthrough innovation, and the military metaphors you're using to lead change are fundamentally broken? Charles Conn, former McKinsey partner, former Head of Rhodes House, and current chair of Patagonia's board, brings a provocative challenge to how we think about transformation. He argues that our obsession with perfect planning is the enemy of progress in uncertain times. Instead of waiting for clarity, Conn advocates for small, reversible experiments that build capability while you learn. But here's also what’s true: you need to actively seek out the people who aren't impressed by you — the unhappy customers, the skeptical colleagues, the ones giving you one-star reviews. Conn shares a powerful framework for breaking overwhelming problems into manageable parts, focusing on high-impact, low-difficulty components. He also reveals why Amazon never bought a bank to enter financial services, and how two Stanford students disrupted orthodontics by seeing through their customers' eyes rather than the industry's. This isn't theoretical change management — it's battle-tested wisdom from someone who's led transformation at scale and lived to tell the tale. Change Signal. Cut through the blather, the BS, and the noise to find the good stuff that works in change, transformation, and growth. *** WHEN YOU’RE READY 🎧 A new episode every week (and sometimes two!) The Change Signal newsletter. Short, practical, weekly *** CONNECT 💼Connect on LinkedIn *** SAY THANKS 💜Leave a review on Apple Podcasts 💚Leave a review on Spotify

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Episoder(93)

Should Change Teams Disappear? | Clay Parker Jones | Modern Change Management & Leading Change

Should Change Teams Disappear? | Clay Parker Jones | Modern Change Management & Leading Change

Here are three questions from this Change Signal conversation: What if resistance is right? Where does change spread without permission? How close is your transformation work to custome...

9 Sep 26min

How Change Really Travels | Greg Satell | Modern Change Management & Leading Change

How Change Really Travels | Greg Satell | Modern Change Management & Leading Change

Here are three questions from this Change Signal conversation with Greg Satell: What if change doesn’t move through hierarchy at all? What if silos are not the problem, but part of the solu...

2 Sep 28min

Why Stories Matter More| Jennifer Garvey Berger | Modern Change Management & Leading Change

Why Stories Matter More| Jennifer Garvey Berger | Modern Change Management & Leading Change

Jennifer Garvey Berger’s three key insights: connectivity matters more than individual talent in complex systems; small experiments beat both over-planning and paralysis; and stories are legitimate me...

26 Aug 30min

Is Your Organization Change Allergic?| Anne Gotte | Modern Change Management & Leading Change

Is Your Organization Change Allergic?| Anne Gotte | Modern Change Management & Leading Change

Three key insights from Anne Gotte: change management is as outdated as "personnel" organizations must diagnose their change allergies before attempting transformation; and leaders need to embrace clu...

19 Aug 27min

Why You Build Belonging Before Belief| Hahrie Han| Modern Change Management & Leading Change

Why You Build Belonging Before Belief| Hahrie Han| Modern Change Management & Leading Change

Here are three big insights that emerge from this Change Signal conversation with Hahrie Han: Are you creating value or just convenience?; Does belonging come before belief in your organizati...

12 Aug 35min

What Really Moves/Changes a System| Helen Bevan| Modern Change Management & Leading Change

What Really Moves/Changes a System| Helen Bevan| Modern Change Management & Leading Change

Here are three provocative questions that arise from this Change Signal conversation with Helen Bevan: Is your belonging actually just assimilation? Are your relationships stronger than you...

5 Aug 29min

How to Build Real Agency | Cate Hall | Modern Change Management & Leading Change

How to Build Real Agency | Cate Hall | Modern Change Management & Leading Change

Here are three questions this Change Signal conversation asks: What freedom are you not seeing yet? Where can you safely loosen control? When does agency become dangerous? In this ep...

29 Jul 21min

How AI Changes Change Leadership  | Brian Evergreen | Modern Change Management & Leading Change

How AI Changes Change Leadership | Brian Evergreen | Modern Change Management & Leading Change

Here are three questions from this Change Signal conversation: Are we chasing AI, or value? What future are we actually building? What would have to be true to get there? In this ...

22 Jul 26min

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