93 - AI Agents Are Changing Procurement—Here’s How to Stay Competitive
The Exchange21 Jul 2025

93 - AI Agents Are Changing Procurement—Here’s How to Stay Competitive

Major corporations like P&G and Coca-Cola are already using AI to automate supplier selection and negotiations, fundamentally changing how business gets done. This isn't a future trend—it's happening now, and companies that don't adapt their processes for AI-driven procurement risk being left behind. We explore how LLMs are becoming the new operating system for business, the critical importance of discoverability in AI ecosystems, and why 83% of Gen Z workers are concerned about AI displacing their jobs.

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Episoder(64)

143 - The Real Signal Behind This Week's Biggest Insights Industry Deals

143 - The Real Signal Behind This Week's Biggest Insights Industry Deals

A $2 billion ad verification deal, a trillion dollars in retail spending up for grabs by AI agents, and a synthetic population standing in for 8.3 billion real people. In episode 143 of The Exchange, ...

17 Aug 49min

142 - From Advisor to Decision-Maker: AI's Next Power Move

142 - From Advisor to Decision-Maker: AI's Next Power Move

The line between AI advisor and AI decision-maker is disappearing fast, and in this episode Karen Lynch and Lenny Murphy track it across three fronts: a funding round that reveals what qualitative res...

10 Aug 41min

141 - Who Owns the Data Behind the AI Boom in Market Research?

141 - Who Owns the Data Behind the AI Boom in Market Research?

AI money is pouring into market research, but who actually owns the data feeding it? Kerry Hecht and Lenny Murphy dig into Simile's $2B valuation, the C-suite shakeup at Ipsos, and why a $20M-funded A...

3 Aug 54min

140 - What Happens When AI Starts Making the Buying Decisions

140 - What Happens When AI Starts Making the Buying Decisions

AI agents are quietly rewriting how people shop, and most brands haven't noticed. Karen Lynch and Lenny Murphy dig into what happens when chatbots become the new path to purchase, why old measurement ...

27 Jul 43min

139 - The Synthetic Respondent Problem Nobody's Talking About

139 - The Synthetic Respondent Problem Nobody's Talking About

The research industry is having a reckoning with trust. Fresh funding is pouring into measurement and event intelligence, Nielsen just walked away from MRC accreditation, and AI-moderated qual is forc...

20 Jul 49min

138 - The Quiet Shift Reshaping Market Research

138 - The Quiet Shift Reshaping Market Research

AI is quietly rewiring the research industry from the inside out, not through hype cycles but through everyday workflow integration. Episode 138 digs into what's actually changing: how platforms are e...

13 Jul 46min

137 - Connecting the Dots: The Rise of AI Decision Intelligence

137 - Connecting the Dots: The Rise of AI Decision Intelligence

In this solo edition of The Exchange, Lenny Murphy breaks down the biggest developments shaping the insights industry while Karen Lynch reports from IIEX Europe. From Samba TV's acquisition of Best Ev...

30 Jun 16min

136 - Your Next Competitor Might Be an AI Agent

136 - Your Next Competitor Might Be an AI Agent

AI is reshaping the entire research stack, from how analytics gets done to how consumers shop and what data actually matters. In episode 135 of The Exchange Karen Lynch and Lenny Murphy cover the prod...

15 Jun 49min

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