Leading Well at a 3PL: Jim Heffernan of The Armstrong Company

Leading Well at a 3PL: Jim Heffernan of The Armstrong Company

Welcome to this episode of The New Warehouse Podcast, featuring Jim Heffernan, Executive Vice President of Fulfillment at The Armstrong Company. Armstrong operates more than 150 physical locations nationwide, with Heffernan leading fulfillment operations from Southern California. Drawing on more than 30 years in the industry, Heffernan explains why successful 3PL leadership starts with people. His approach to leading well at a 3PL centers on empowering teams, listening carefully to customers,...

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Episoder(816)

Freight Claims: Closing the Warehouse Evidence Gap

Freight Claims: Closing the Warehouse Evidence Gap

Welcome to this episode of The New Warehouse Podcast, featuring Dave Ginbey, founder and chief evangelist at PalletVision. The company uses camera-based technology to capture pallet condition, dimensi...

2 Sep 35min

Chemical Warehousing: Safety, Technology, and Resilience

Chemical Warehousing: Safety, Technology, and Resilience

Today’s guest on The New Warehouse Podcast is Richard Heath, President and CEO of TALKE USA. TALKE specializes in chemical and petrochemical logistics, with operations spanning transportation, warehou...

31 Aug 40min

Toyota Material Handling: Insights on Forklift Technology with Brett Wood

Toyota Material Handling: Insights on Forklift Technology with Brett Wood

Welcome to this episode of The New Warehouse Podcast, recorded at Toyota Material Handling North America’s headquarters in Columbus, Indiana. Kevin is joined by Brett Wood, President and CEO of Toyota...

26 Aug 43min

Physical AI in Warehousing: Berkshire Grey

Physical AI in Warehousing: Berkshire Grey

On today's episode, we jump into the topic of physical AI in the warehouse. I'm joined by Dave Paratore, CEO of Berkshire Grey, to explore physical AI’s growing role inside modern warehouses. If you ...

24 Aug 41min

Frozen Fulfillment: Cost, Data, and Transportation Waste

Frozen Fulfillment: Cost, Data, and Transportation Waste

Welcome to this episode of The New Warehouse Podcast. Kevin is joined by Ariane Mary Kemper, co-founder and COO of eGourmet Solutions. The cold chain 3PL specializes in frozen and refrigerated fulfill...

19 Aug 39min

Peer Robotics: When Warehouse Robots Become Operational Peers

Peer Robotics: When Warehouse Robots Become Operational Peers

Peer Robotics CEO and co-founder Rishabh Agarwal is today’s guest on The New Warehouse Podcast. Peer Robotics develops collaborative mobile robots designed to automate material movement across manufac...

17 Aug 37min

3PL Leadership: Build Culture Before Adding Technology

3PL Leadership: Build Culture Before Adding Technology

Welcome to this episode of The New Warehouse Podcast. Today’s guest is Chad Carleton, CEO of Good Company, a direct-to-consumer e-commerce 3PL in Springfield, Missouri. The business grew from the fulf...

12 Aug 51min

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