Ashley James | Busy Isn't Profitable: What's Holding Your Med Spa Back?

Ashley James | Busy Isn't Profitable: What's Holding Your Med Spa Back?

A packed schedule doesn't always mean a profitable practice. Ashley James, founder of DermAesthetic Consulting, joins Audrey Neff to unpack where med spas leave money on the table — and how to change it. Drawing on 25 years in aesthetics and building and selling multiple practices, Ashley shares actionable strategies for better consultations, navigating price objections, and building patient relationships that last. From treatment plans and retail to memberships and team culture, this candid conversation explores what it takes to turn a busy practice into a thriving business.

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Episoder(159)

Leslie Tracey | Be Intentional or Be Irrelevant: The New Rules of Branding & Leadership

Leslie Tracey | Be Intentional or Be Irrelevant: The New Rules of Branding & Leadership

Audrey Neff sits down with branding strategist, speaker, and author, Leslie Tracey, founder of Diamond Hands Media, to unpack one of the most overlooked drivers of business success: intentional leader...

19 Jul 39min

Jordan White, RN | What Every Practice Owner Should Know Before Talking to Private Equity

Jordan White, RN | What Every Practice Owner Should Know Before Talking to Private Equity

Audrey Neff sits down with Jordan White, founder of Urban Medical, for an honest conversation about one of the biggest forces reshaping medical aesthetics today: private equity. Jordan shares why he e...

3 Jul 1h 2min

Adam Haroun | Premium Pricing & Positioning: The Growth Hack Most Practices Overlook

Adam Haroun | Premium Pricing & Positioning: The Growth Hack Most Practices Overlook

In a market where medical aesthetics has become increasingly crowded and commoditized, many practices are unknowingly competing in a race to the bottom. In this episode, Audrey Neff sits down with glo...

13 Jun 53min

Shannon Weinstein | Financial Strategy for Med Spas: Building a More Profitable, Scalable, and Valuable Business

Shannon Weinstein | Financial Strategy for Med Spas: Building a More Profitable, Scalable, and Valuable Business

Audrey Neff sits down with CPA and founder of Keep What You Earn, Shannon Weinstein, for a candid conversation on the financial realities behind running a successful med spa. From cash flow and profit...

23 Mai 43min

Bonnie Benedetto | The Ceiling Isn't Real: How to Take Your Med Spa to the Next Level

Bonnie Benedetto | The Ceiling Isn't Real: How to Take Your Med Spa to the Next Level

Audrey Neff sits down with Bonnie Benedetto, co-founder of Bella Body Medical Spa and founder of The Med Spa Summit, for a powerful conversation on entrepreneurship, leadership, and what it really tak...

4 Apr 49min

Tyler Weinberg, MBA | The Truth About Private Equity in Aesthetics: What No One Tells You (and What You Should Be Asking)

Tyler Weinberg, MBA | The Truth About Private Equity in Aesthetics: What No One Tells You (and What You Should Be Asking)

Private equity is one of the most talked-about topics in aesthetics — but also one of the least understood. In this episode, Audrey Neff sits down with Tyler Weinberg, CEO of Aviva Aesthetics, to pull...

28 Mar 51min

Kay Durairaj, MD, FACS | Navigating the Industry's Top Trends & Controversies

Kay Durairaj, MD, FACS | Navigating the Industry's Top Trends & Controversies

Host Audrey Neff sits down with renowned facial plastic surgeon, Dr. Kay Durairaj, for a candid conversation on where aesthetics is headed — and what practitioners need to understand right now. Dr. Ka...

12 Feb 36min

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