The Decision Line: Where AI Ends and Human Judgment Begins with Heather Mallette

AI can give leaders more information, recommendations, and answers than ever before. But having better answers does not automatically mean we are making better decisions. In this episode of The BOLT Podcast, Todd Bertsch sits down with Heather Mallette, SHRM-CP, Founder and CEO of The Decision Line®, to explore why human judgment becomes even more important as artificial intelligence becomes more capable. Drawing from more than 20 years in HR and business leadership, Heather shares how leaders can use AI without outsourcing critical thinking, why pressure can narrow our judgment, and how curiosity creates space between what we think we know and what might actually be true. Todd and Heather also explore career growth, recognizing when you have outgrown an old definition of success, taking action before you feel completely ready, and the opportunity HR leaders have to develop better human decision-making in the age of AI. What You’ll Learn in This Episode Why having more information does not automatically lead to better decisions Where AI should inform a decision and where human judgment needs to take over How leaders can use AI to pressure-test ideas without outsourcing their thinking Why AI cannot solve broken organizational systems, processes, or accountability How pressure narrows judgment and causes leaders to mistake partial information for the whole truth Why pausing before reacting can improve leadership decisions How curiosity helps leaders challenge assumptions and uncover missing perspectives Why personal growth sometimes requires redefining what success means How taking small actions can create clarity when the path forward is uncertain How HR can prepare leaders and employees to exercise better judgment in the age of AI https://www.toddbertsch.com/podcast/the-decision-line-where-ai-ends-human-judgment-begins/ Thanks for listening/watching! We appreciate you. Follow us at:⁠⁠https://www.linkedin.com/in/toddmbertsch/⁠⁠ ⁠⁠https://www.facebook.com/theboltwithtoddb⁠⁠ ⁠⁠https://www.instagram.com/theboltwithtoddb/⁠⁠ ⁠⁠https://www.youtube.com/@theboltwithtoddb⁠⁠ ⚡ Ready to ignite lasting transformation in your team or event? Book me for keynotes, corporate training, or Positive Intelligence® coaching at ⁠⁠ToddBertsch.com