Counter-Errorism in Diving: Applying Human Factors to Diving14 Okt

SH314: 5. Human Factors as an Operating System

In this episode, Brent Webb explores the idea that Human Factors should be more than a collection of concepts or courses—it can become the “operating system” of an organisation. Drawing on his experience running Scuba Adventures in Plano, Brent explains how psychological safety, Just Culture, systems thinking, debriefing and curiosity have become part of the way the business operates, influencing how staff handle mistakes, customer complaints, disagreements and everyday decisions. He reflects on how his own Human Factors journey began in 2022, when he realised that his behaviour under pressure could affect those around him, and how this led to a focus on personal growth alongside scuba diving. Brent also describes why successful events and near-misses are worth debriefing, using a recent lost-buddy situation as an example of how reflection can identify gaps before they become problems. The episode concludes by looking at the role of leadership in turning Human Factors from something written down into something people actually experience, with every interaction either reinforcing or undermining the organisation’s culture.

Original blog: https://www.thehumandiver.com/post/human-factors-as-operating-system

Links: Join us at next years conference: https://www.hf-in-diving-conference.com/

HFiD Products: https://www.thehumandiver.com/your-learning-journey

Scuba Adventures, Plano: https://www.scubaplano.com/

“If Only…” Documentary: https://www.thehumandiver.com/ifonly

Tags: THD-English| THD-Education & Content Type| THD-HFiD-Conference

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(314)

SH313: 4. Am I Enough?

In this episode, Connor Tate shares her experience of attending the Human Factors in Diving Conference while struggling with imposter syndrome as a researcher with limited diving experience. Despite u...

10 Okt 9min

SH312: Your Body Can't Cash the Cheque Your Ego Is Writing

We explore how capable, motivated divers can gradually push beyond safe limits when their environment rewards risk-taking and treats near misses as successes. Using the story of a young technical dive...

7 Okt 16min

SH311: 3. Don’t Wait - Learn From Everyday Work Using HOP Principles

This episode explores Human and Organizational Performance (HOP), an approach to safety that starts with the idea that people will always make mistakes, so we should focus on understanding why decisio...

3 Okt 6min

SH310: 2. More Than a Deep Dive: What a WWII Bomber Recovery Can Teach Us About Human Factors

This episode explores what really makes complex technical diving successful: not just helium, decompression and equipment, but the people using them. Using the recovery of the WWII B-24 Liberator Tuls...

30 Sep 8min

SH309: Change around Safety Culture is Really Hard

In this episode, Gareth Lock reflects on why improving diving safety requires more than telling people to follow the rules. Drawing on his experience in aviation, diving, and safety science, he explai...

23 Sep 14min

SH308: We Know, and We Say Nothing

This episode explores why experienced divers still die in situations that seem predictable, using the tragic 2026 Maldives cave accident as a starting point. It looks at how outcome bias, the normalis...

16 Sep 17min

SH307: 1. The 2026 HF in Diving Conference - What Did You Miss?

This episode explores how a restorative just culture can help the diving community respond to incidents in a way that promotes learning rather than blame. Instead of focusing only on who broke the rul...

9 Sep 15min