Social Media and the Business of Social - The Wynn Resorts
Hanselminutes with Scott Hanselman2 Apr 2010

Social Media and the Business of Social - The Wynn Resorts

Scott sits down with Jade Bailey, who manages social media and online services for the Wynn in Las Vegas. How does a world wide brand use social media to serve its customers while still remaining authentic? Is Twitter a legitimate customer service choice? Does a company need a Facebook page?

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