[140] How To Transform from an MSP to MSSP for Business Growth

[140] How To Transform from an MSP to MSSP for Business Growth

In this episode, Richard Tubb speaks to Mark Taylor, the founder of Chorus, a Microsoft-focused MSP. Today, they are a leading MSSP, providing channel focused MDR and MXDR services built on the Microsoft security stack. Mark now serves as the CTO.

Mark explains his background and how he ended up in the IT space, what an MSSP does and why he decided to become one. He also explains how the team manage their responsibilities when providing both MSP and MSSP services.

Richard asks Mark to explain various security acronyms, how Chorus deal with client security breaches, and the types of clients they help. Mark also explains how the business gained MISA certification from Microsoft and what that means for their clients.

Mark tells Richard how they support MSPs who want to transition to be an MSSP and the things to consider as well as sounding a note of caution. They discuss the biggest mistake MSPs make with cybersecurity and what AI means for both MSPs and MSSPs.

Finally, Richard asks Mark to share who has been an influence on his life and career, his go-to resources to stay up to date with the industry, and what he does in his spare time.

Mentioned in This Episode


Episoder(200)

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[163] Why Modern MSPs Need to be at Uptime Live

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In this interview, Richard Tubb speaks to Jason Kemsley and Bradley Munday, the co-founders of Uptime, a white-label, outsourced solution provider. They offer helpdesk, NOC, SOC and project support. T...

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In this episode, Richard speaks to MJ Shoer, the Chief Community Officer at CompTIA. After studying for a degree in computer science, he worked in sales for startup software and hardware companies. He...

25 Aug 20241h 26min

[160] How to Harness Personal Power, Energetics, and Mindset for MSP Success

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In this interview, Richard speaks to Fiona Challis. She’s been in the IT industry for over 25 years, firstly in corporate and then running a sales training company. Now, she’s passionate about mindset...

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