Social Customer Care: Why Marketers Should Care

Social Customer Care: Why Marketers Should Care

Wondering how social customer care improves your marketing results? Want tips for acquiring and retaining customers?

In this episode, I interview Shep Hyken, a customer service and experience expert.

Show notes: https://www.socialmediaexaminer.com/334

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

Episoder(722)

Messenger Bot Strategy: How Businesses Can Use Bots

Messenger Bot Strategy: How Businesses Can Use Bots

Want to boost conversions while lowering marketing costs? Wondering how Facebook Messenger bots can help? In this episode, I interview Molly Pittman. She's a Facebook Messenger bot expert.  Show notes: https://www.socialmediaexaminer.com/309See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

6 Jul 201848min

Twitch: What Marketers Need to Know

Twitch: What Marketers Need to Know

Want to know how Twitch is growing live video audiences? Wondering how Twitch supports loyal, engaged communities? In this episode, I interview Luria Petrucci. She's the co-founder of a website that offers incredible content and services for live streaming and helps you master live video. Show notes: https://www.socialmediaexaminer.com/308 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

29 Jun 201844min

Curiosity Marketing: A Better Way to Win Loyal Customers

Curiosity Marketing: A Better Way to Win Loyal Customers

Want your audience to ask about your products? Wondering how to spark people's interest? In this episode, I interview Chalene Johnson. She's a marketer, speaker, teacher, and author.  Show notes: https://www.socialmediaexaminer.com/307See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

22 Jun 201855min

How to Use Facebook Ads to Improve Your Video Views

How to Use Facebook Ads to Improve Your Video Views

Want longer video views on Facebook? Wondering how the Facebook suggested video feed can help? In this episode, I interview Paul Ramondo. Paul is a Facebook ads expert who vlogs about digital marketing.  Show notes: https://www.socialmediaexaminer.com/306See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

15 Jun 201849min

Fun: How to Love the Work You Do

Fun: How to Love the Work You Do

Are you struggling to balance your work and personal life? Wondering if the hustle and grind are worth the toll they take on you? In this episode, I interview Joel Comm. Joel co-hosts The Bad Crypto Podcast and is the author of 15 books.  Show notes: https://www.socialmediaexaminer.com/305See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

8 Jun 201840min

Personal Brand Pivot: How to Become The Next You

Personal Brand Pivot: How to Become The Next You

Wondering how you can become known for something new? Looking for tips to help you focus your brand on a different area? In this episode, I interview Amy Landino (formerly Schmittauer), the host of AmyTV. She's a video blogger, speaker, and coach.  Show notes: https://www.socialmediaexaminer.com/304See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

1 Jun 201842min

Alexa Flash Briefings: What Marketers Need to Know

Alexa Flash Briefings: What Marketers Need to Know

Want to reach people regularly via their smart speakers? Wondering how Alexa flash briefings work? In this episode, I interview Chris Brogan, a digital marketing advisor for large businesses. He specializes in customer experience marketing with a focus on emerging technology.  Show notes: https://www.socialmediaexaminer.com/303See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

25 Mai 201845min

Crisis Planning: How to Publicly Respond to Business Problems

Crisis Planning: How to Publicly Respond to Business Problems

Want to be prepared for problems in your business? Wondering how to plan a public response to any issue? In this episode, I interview Gini Dietrich, a crisis management professional. She's the founder and CEO of a site that helps businesses thrive with their public online communications.  Show notes: https://www.socialmediaexaminer.com/302See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

18 Mai 201845min

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