Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Today we’re joined by Heather Nolis, a principal machine learning engineer at T-Mobile. In our conversation with Heather, we explored her machine learning journey at T-Mobile, including their initial proof of concept project, which held the goal of putting their first real-time deep learning model into production. We discuss the use case, which aimed to build a model customer intent model that would pull relevant information about a customer during conversations with customer support. This process has now become widely known as blank assist. We also discuss the decision to use supervised learning to solve this problem and the challenges they faced when developing a taxonomy. Finally, we explore the idea of using small models vs uber-large models, the hardware being used to stand up their infrastructure, and how Heather thinks about the age-old question of build vs buy.

Episoder(779)

Understanding AI’s Impact on Social Disparities with Vinodkumar Prabhakaran - #617

Understanding AI’s Impact on Social Disparities with Vinodkumar Prabhakaran - #617

Today we’re joined by Vinodkumar Prabhakaran, a Senior Research Scientist at Google Research. In our conversation with Vinod, we discuss his two main areas of research, using ML, specifically NLP, to ...

20 Feb 202331min

AI Trends 2023: Causality and the Impact on Large Language Models with Robert Osazuwa Ness - #616

AI Trends 2023: Causality and the Impact on Large Language Models with Robert Osazuwa Ness - #616

Today we’re joined by Robert Osazuwa Ness, a senior researcher at Microsoft Research, to break down the latest trends in the world of causal modeling. In our conversation with Robert, we explore advan...

14 Feb 20231h 22min

Data-Centric Zero-Shot Learning for Precision Agriculture with Dimitris Zermas - #615

Data-Centric Zero-Shot Learning for Precision Agriculture with Dimitris Zermas - #615

Today we’re joined by Dimitris Zermas, a principal scientist at agriscience company Sentera. Dimitris’ work at Sentera is focused on developing tools for precision agriculture using machine learning, ...

6 Feb 202332min

How LLMs and Generative AI are Revolutionizing AI for Science with Anima Anandkumar - #614

How LLMs and Generative AI are Revolutionizing AI for Science with Anima Anandkumar - #614

Today we’re joined by Anima Anandkumar, Bren Professor of Computing And Mathematical Sciences at Caltech and Sr Director of AI Research at NVIDIA. In our conversation, we take a broad look at the emer...

30 Jan 20231h 1min

AI Trends 2023: Natural Language Proc - ChatGPT, GPT-4 and Cutting Edge Research with Sameer Singh - #613

AI Trends 2023: Natural Language Proc - ChatGPT, GPT-4 and Cutting Edge Research with Sameer Singh - #613

Today we continue our AI Trends 2023 series joined by Sameer Singh, an associate professor in the department of computer science at UC Irvine and fellow at the Allen Institute for Artificial Intellige...

23 Jan 20231h 45min

AI Trends 2023: Reinforcement Learning - RLHF, Robotic Pre-Training, and Offline RL with Sergey Levine - #612

AI Trends 2023: Reinforcement Learning - RLHF, Robotic Pre-Training, and Offline RL with Sergey Levine - #612

Today we’re taking a deep dive into the latest and greatest in the world of Reinforcement Learning with our friend Sergey Levine, an associate professor, at UC Berkeley. In our conversation with Serge...

16 Jan 202359min

Supporting Food Security in Africa Using ML with Catherine Nakalembe - #611

Supporting Food Security in Africa Using ML with Catherine Nakalembe - #611

Today we conclude our coverage of the 2022 NeurIPS series joined by Catherine Nakalembe, an associate research professor at the University of Maryland, and Africa Program Director under NASA Harvest. ...

9 Jan 20231h 6min

Service Cards and ML Governance with Michael Kearns - #610

Service Cards and ML Governance with Michael Kearns - #610

Today we conclude our AWS re:Invent 2022 series joined by Michael Kearns, a professor in the department of computer and information science at UPenn, as well as an Amazon Scholar. In our conversation,...

2 Jan 202339min

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