Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Engineering Production NLP Systems at T-Mobile with Heather Nolis - #600

Today we’re joined by Heather Nolis, a principal machine learning engineer at T-Mobile. In our conversation with Heather, we explored her machine learning journey at T-Mobile, including their initial proof of concept project, which held the goal of putting their first real-time deep learning model into production. We discuss the use case, which aimed to build a model customer intent model that would pull relevant information about a customer during conversations with customer support. This process has now become widely known as blank assist. We also discuss the decision to use supervised learning to solve this problem and the challenges they faced when developing a taxonomy. Finally, we explore the idea of using small models vs uber-large models, the hardware being used to stand up their infrastructure, and how Heather thinks about the age-old question of build vs buy.

Episoder(780)

Distilling Transformers and Diffusion Models for Robust Edge Use Cases with Fatih Porikli - #738

Distilling Transformers and Diffusion Models for Robust Edge Use Cases with Fatih Porikli - #738

Today, we're joined by Fatih Porikli, senior director of technology at Qualcomm AI Research for an in-depth look at several of Qualcomm's accepted papers and demos featured at this year’s CVPR confere...

9 Jul 20251h

Building the Internet of Agents with Vijoy Pandey - #737

Building the Internet of Agents with Vijoy Pandey - #737

Today, we're joined by Vijoy Pandey, SVP and general manager at Outshift by Cisco to discuss a foundational challenge for the enterprise: how do we make specialized agents from different vendors colla...

24 Jun 202556min

LLMs for Equities Feature Forecasting at Two Sigma with Ben Wellington - #736

LLMs for Equities Feature Forecasting at Two Sigma with Ben Wellington - #736

Today, we're joined by Ben Wellington, deputy head of feature forecasting at Two Sigma. We dig into the team’s end-to-end approach to leveraging AI in equities feature forecasting, covering how they i...

17 Jun 202559min

Zero-Shot Auto-Labeling: The End of Annotation for Computer Vision with Jason Corso - #735

Zero-Shot Auto-Labeling: The End of Annotation for Computer Vision with Jason Corso - #735

Today, we're joined by Jason Corso, co-founder of Voxel51 and professor at the University of Michigan, to explore automated labeling in computer vision. Jason introduces FiftyOne, an open-source platf...

10 Jun 202556min

Grokking, Generalization Collapse, and the Dynamics of Training Deep Neural Networks with Charles Martin - #734

Grokking, Generalization Collapse, and the Dynamics of Training Deep Neural Networks with Charles Martin - #734

Today, we're joined by Charles Martin, founder of Calculation Consulting, to discuss Weight Watcher, an open-source tool for analyzing and improving Deep Neural Networks (DNNs) based on principles fro...

5 Jun 20251h 25min

Google I/O 2025 Special Edition - #733

Google I/O 2025 Special Edition - #733

Today, I’m excited to share a special crossover edition of the podcast recorded live from Google I/O 2025! In this episode, I join Shawn Wang aka Swyx from the Latent Space Podcast, to interview Logan...

28 Mai 202526min

RAG Risks: Why Retrieval-Augmented LLMs are Not Safer with Sebastian Gehrmann - #732

RAG Risks: Why Retrieval-Augmented LLMs are Not Safer with Sebastian Gehrmann - #732

Today, we're joined by Sebastian Gehrmann, head of responsible AI in the Office of the CTO at Bloomberg, to discuss AI safety in retrieval-augmented generation (RAG) systems and generative AI in high-...

21 Mai 202557min

From Prompts to Policies: How RL Builds Better AI Agents with Mahesh Sathiamoorthy - #731

From Prompts to Policies: How RL Builds Better AI Agents with Mahesh Sathiamoorthy - #731

Today, we're joined by Mahesh Sathiamoorthy, co-founder and CEO of Bespoke Labs, to discuss how reinforcement learning (RL) is reshaping the way we build custom agents on top of foundation models. Mah...

13 Mai 20251h 1min

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