Credibility code: Building trust beyond the call
Inside EMS15 Mar 2024

Credibility code: Building trust beyond the call

Chris Cebollero is flying solo on this episode of Inside EMS as he details the impact of authenticity and integrity in EMS. Through anecdotes and insights, he illustrates how credibility influences leadership effectiveness, team trust and the reputation of the EMS profession.

Memorable quotes

  • “EMS is a very egotistical business; it’s the egotism that keeps us from asking ‘why?’”
  • “Experiences come from mistakes and mistakes come from a lack of experience.”
  • “Never allow your emotions to dictate your actions.”

About the sponsor

This episode of the Inside EMS Podcast is sponsored by LogRx. Learn a better way to track your narcotics at LogRx.com.

Episoder(717)

Quick Clip: Focus on the patient, not on the argument

Quick Clip: Focus on the patient, not on the argument

The first priority for any crewmember is patient care, then professionalism and portraying a positive image in the public.

6 Nov 20145min

Inside EMS Podcast: Episode 29

Inside EMS Podcast: Episode 29

Hosts Chris Cebollero and Kelly Grayson discuss ways EMTs can get the most out of attending a trade show, and how agencies can better keep equipment safe from thieves.

30 Okt 201443min

Quick Clip: Why EMS stations need better security

Quick Clip: Why EMS stations need better security

Hosts Chris Cebollero and Kelly Grayson discuss how easy it is to steal items like uniforms and ID cards, and why EMS has gotten complacent when it comes to keeping equipment safe.

30 Okt 20142min

Inside EMS Podcast: Episode 28

Inside EMS Podcast: Episode 28

Hosts Chris Cebollero and Kelly Grayson take the debate of cameras in ambulances further, digging into problems with unnecessary oversight, and practical uses in telemedicine.

27 Okt 201428min

Inside EMS Podcast: Episode 27

Inside EMS Podcast: Episode 27

Hosts Chris Cebollero and Kelly Grayson discuss the pros and cons of putting cameras the back of rigs, and debate if it makes sense to put more BLS providers on the street while scaling back ALS for c...

17 Okt 201444min

Quick Clip: Can more BLS free up ALS for community roles?

Quick Clip: Can more BLS free up ALS for community roles?

Hosts Chris Cebollero and Kelly Grayson debate if it makes sense to put more BLS providers on the street while scaling back ALS for calls that better match their skills.

16 Okt 20143min

Quick Clip: How to deal with angry bystanders

Quick Clip: How to deal with angry bystanders

Here are some tactics to help diffuse this situation.

16 Okt 20145min

Quick Clip: How to lead through open communication

Quick Clip: How to lead through open communication

The average tenure for a fire chief in the United States is five years. Chief Wylie begs the question: If that's the case, who in their right mind would put in for that position?

16 Okt 20146min

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