Dealing With Unhappy Team Members and Customers

Dealing With Unhappy Team Members and Customers

Today, we’ll hear from: • A business leader struggling to train and delegate to a team member • Leadership principles learned from extreme sports with Alison Levine • A house call dentist who feels guilty for making a profit • A small-business owner wanting advice on how to enforce a cancellation policy with grace Links mentioned in this episode: • The EntreLeadership Podcast: https://bit.ly/TheEntreLeadershipPodcast • Register for EntreLeadership Summit: https://bit.ly/3LRiZJH • Alison Levine’s website: https://bit.ly/3neLPf3 • On the Edge by Alison Levine: https://bit.ly/3oAEZkn • Start your free trial of EntreLeadership Elite: https://bit.ly/3tI2fN8 • Learn more about EntreLeadership’s Stages of Business: http://bit.ly/3yvdavv • Have a question for The EntreLeadership Podcast? Leave a voicemail at 844.944.1070, or submit your question for a chance to be on the show with Dave Ramsey: https://www.entreleadership.com/ask Take our listener survey and let us know what you think about The EntreLeadership Podcast being a caller-driven show. When you do, you’ll be entered to win a $100 gift card: http://bit.ly/40dV9hf Start growing in business and leadership with the EntreLeadership Newsletter. Sign up to receive tactical tools, advice and resources in your inbox every week: https://bit.ly/3IRWnsL Support our sponsors: • NetSuite: https://bit.ly/NetSuiteEntre • BELAY: https://bit.ly/351P9AE • Payority: https://bit.ly/3IaA5SK • Staples: https://staplesbusinessadvantage.com/ramsey Learn more about EntreLeadership Events: • EntreLeadership Summit: https://bit.ly/EntreLeadershipSummit • EntreLeadership Master Series: https://bit.ly/EntreLeadershipMasterSeries Learn more about EntreLeadership Coaching: • Elite: https://bit.ly/3tI2fN8 • Advisory Groups: https://bit.ly/EntreLeadershipAdvisoryGroups • Executive Coaching: https://bit.ly/EntreLeadershipExecutiveCoaching • Workshops: https://bit.ly/EntreLeadershipWorkshops Listen to all the Ramsey Network podcasts anytime, anywhere in our Ramsey Network app: https://apple.co/3eN8jNq Learn more about your ad choices: https://www.megaphone.fm/adchoices Ramsey Solutions Privacy Policy: https://www.ramseysolutions.com/company/policies/privacy-policy Learn more about your ad choices. Visit megaphone.fm/adchoices

Episoder(652)

I’m Going to Be the New CEO (Will the Old One Be a Problem?)

I’m Going to Be the New CEO (Will the Old One Be a Problem?)

Today, we’ll hear about: •             How to lead when the previous business owner struggles to truly let go of control •       What happens when leaders tolerate incompetence  •       How Dave pr...

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Passing the Torch Without Burning the Family

Passing the Torch Without Burning the Family

Today, we’ll hear about:  A daughter confronting her father’s refusal to plan for succession for a $150 million business What happens when business growth collides with the reality of debt ...

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How to Rally People Around a Shared Vision (Secrets From America’s Founders)

How to Rally People Around a Shared Vision (Secrets From America’s Founders)

In this episode, we take a deep look at the Pilgrims’ perilous journey to the New World, the brutal first year marked by starvation and loss, and the surprising events that shaped the very first Thank...

24 Nov 202539min

Build Trust Fast: What Great Leaders Always Do

Build Trust Fast: What Great Leaders Always Do

Today, we’ll hear about:  A 30-year-old learning to lead a veteran team with humility, service and trust How to design compensation plans that drive results without breaking your business m...

17 Nov 202542min

My Toxic Husband Is Hurting Our Business (and Our Marriage)

My Toxic Husband Is Hurting Our Business (and Our Marriage)

Today, we’ll hear about: How a business owner faces her husband’s toxic leadership Dave’s advice for keeping legacy clean and fair for a father with two sons The right way to mentor e...

10 Nov 202531min

My Dad Built A $50 Million Company But Won’t Let Go

My Dad Built A $50 Million Company But Won’t Let Go

Today, we’ll hear about: •             A son concerned that his dad runs his $50 million business like a start-up •             A mother-in-law whose controlling behavior is destroying the family bu...

3 Nov 202539min

My Uncle Was Stealing From Our Business for Years

My Uncle Was Stealing From Our Business for Years

Today, we’ll hear about: •             A business leader struggling to fire a family member who stole •             Creating a strong, values-driven culture in a large, dispersed organization •    ...

27 Okt 202551min

These 45 Minutes Will Give You Hours Back in Your Day

These 45 Minutes Will Give You Hours Back in Your Day

In this episode, you’ll hear a talk from Dave all about time management. You’ll learn exactly how to stay focused on your top priorities instead of constantly running around putting out fires.   Nex...

20 Okt 202547min

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