How to Set Up Your HR Team for Success in 2021

SurviveHR Podcast Show Notes

Podcast Hosts: Steve Nail and Kelly Scheib

Guest: Leslie Hayes from The HAYES Approach

Standout Quotes:

"I have often said that HR is the soul of the company" - [Leslie]

"We're trying to provide the workforce that can do the work for the organization... that's our job" - [Leslie]

"The best teams and the best coaches are the ones that really understand what talents they have on their team" - [Steve]

"Culture is not made at the board room, culture is made at the watercooler" - [Kelly]

"Remember this moment.. write down how you feel and write down what you miss because one day we're going to go into an office and you're going to want to be at home... and remember what we've lost in this time" - [Kelly]

"HR folks know HR, but HR folks are not effective at real HR until they understand their industry" - [Kelly]

"HR's product is the workforce, and the product needs to meet the customer needs, and you can't possibly meet the customer needs if you don't understand the customer" - [Leslie]

"As you're setting your HR team up for success.. we can do many things but we cannot do everything, and we can do most things but we can't do them all at the same time" - [Leslie]

Key Takeaways:

• One of the most important things that we can do in 2021 as HR practitioners, is taking a self inventory and having a moment of personal reset.
• In this period, people need human connection more than anything, and HR practitioners will have to be unifiers.
• We won't go back to the office the same way but we'll go back.
• One of the things that HR teams miss, that you should pay attention to if you're setting up yourself for success in 2021, is understanding your industry. You've got to be curious about more than just what's on your plate for the day.
• The HR person has to know the metrics that drive their particular industry. Kelly recommends certain books as she strongly encourages HR practitioners to engage in as much reading as possible.
• Using the hero on a bicycle analogy, Leslie describes that the job of HR job includes to hire, engage, retain and offboard personnel, which is carried out using strategies in line with the organization, and tactically implemented with legal parameters.
• Leslie offers a strategy for every HR leader: Identify 3 things you need to accomplish this year, what you need to do to accomplish those things, and measure your to-do list against that yardstick.
• Dropping some activities and setting realistic expectations is a really important part of setting ourselves up for success.

Books referenced:

• The Portable MBA in Finance and Accounting by Theodore Grossman and John Leslie Livingstone, PhD
• Performance Conversations by Christopher D. Lee, PhD
• The Practical Guide to HR Analytics by Shonna D. Waters, Valerie N. Streets, Lindsay A. McFarlane, Rachael Johnson-Murray

CONTACT US:

If you want to email us with your comments, questions, or show ideas reach out at: Kelly@Survivehr.com or Steve@Survivehr.com

You can find us at: survivehr.com, and listen to us on all major podcast carriers

THANK YOU

A Special Thank You to Our Sponsors: Haynsworth Sinkler Boyd

You can find them at: https://www.hsblawfirm.com/ ; https://www.scemployersblog.com