160: The 5-Step Strategy For Solving Problems, with Michael “Coop” Cooper

160: The 5-Step Strategy For Solving Problems, with Michael “Coop” Cooper

Michael “Coop” Cooper: Innovators + Influencers

Do you feel like you are playing whack-a-mole, constantly putting out fires in your organization? Are others and you clear on the real reason for most problems? In this conversation, I welcome Michael “Coop” Cooper from Innovators + Influencers to share a 5-step strategy that will help you define problems so it’s clear what to do next.

1. Describe the situation
  • There’s a lot of information in the situation that people don’t talk about.
  • This does not have to take as long as most people think it does.
2. Draft a problem statement
  • The problem we’re trying to solve is…
  • Find the simplest statement possible.
3. Ask “Why is that a problem?” (REPEAT)
  • Be aware of the thud factor and the pause.
4. Is this the real problem?
  • Involve someone else
5. Is this problem worth solving?
  • Will it save you time or money?
  • Will it make your company/department more competitive/productive?
  • Will this solution make your work or life easier in the long-run?
  • Does this solution or solving this problem actually align with your company goals?

“If I were given an hour to save the world, I’d spend 59 minutes defining the problem and one minute solving it.” -Albert Einstein

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