
How do we define our own excellence?
Excellence is the quality that propels organizations into greatness and success. It is the competitive advantage in a competitive world. What does it look like? How do we do it? Our customers and ...
17 Mar 20216min

Inc Magazine "Why 70 Percent of Employees Aren't Working to Their Full Potential Comes Down to 1 Simple Reason"
Inc. Magazine cited a Gallup study which identified the reason why 70 percent of American employees are unengaged, disinterested, or even hostile toward their company. That means 30 percent are those...
31 Jan 20217min

Excellence in leadership requires Compassion
There is a lot of talk in leadership training circles about being an empathetic leader, one who seeks to understand the feelings and opinions of those around them. That is certainly a requirement but...
29 Jan 20215min

What Does A Leader Look Like?
If we aspire to be leaders we must understand, the success of our efforts is as much dependent upon who we are as it is upon what we do. We can say and do all the right things but if we don't have a ...
10 Des 202021min

Excellence, what is it, why is it important, how do we get there?
Excellence is a critical requirement for organizations which are growing and improving. Without a commitment to excellence and the processes in place to build it, we will become irrelevant, boring, a...
3 Des 202022min

Why Do Our Best People Frequently Fail As Leaders?
We often promote our best workers, the highly efficient, high production, hard charging allstars to leadership roles then wonder what happened when they fail. We watch in disbelief when this great pr...
19 Nov 202013min

Getting from Thank You to You're Welcome
All communication between people involves filters. Just because we tell somebody else something doesn't mean they received the same message we intended to send, or that their response will be what we...
12 Okt 20205min





















