EP17: Retail Keep Up! Hurry Up!, with Paco Underhill

EP17: Retail Keep Up! Hurry Up!, with Paco Underhill

Wendy Liebmann and Paco Underhill, founder of Envirosell, the behavioral research company, discuss how retail must respond faster to social change if it is to keep up with shoppers. Wendy and Paco discuss: What shoppers expect now from retailers and brandsWhat made a good store a decade ago does not work todayHow supply chain innovation opens the doors for curation, personalization, and localization Why internet shopping needs to “be beaten up”How effective leadership is about bei...

Episoder(108)

EP100: How America Shops® in Chaos. What’s Worth It Now?

EP100: How America Shops® in Chaos. What’s Worth It Now?

In this milestone episode, Wendy Liebmann celebrates 100 episodes of Future Shop with WSL’s newest Director of Research & Insights, Rich Kaminski. Together, they unpack the latest How America Shops® i...

7 Okt 202532min

EP99: The Future of Category Management with Gina Zilleox, Glanbia Performance Nutrition

EP99: The Future of Category Management with Gina Zilleox, Glanbia Performance Nutrition

In this episode, Wendy Liebmann talks to Gina Zilleox, Senior Director Category Management, Glanbia Performance Nutrition about the need to make dramatic assumptions about the competitive landscape in...

23 Sep 202538min

EP98: AI, Pricing, Supply Chain, Loyalty and First Thoughts on 2026 with Justin Honaman, AWS

EP98: AI, Pricing, Supply Chain, Loyalty and First Thoughts on 2026 with Justin Honaman, AWS

In this episode, Wendy Liebmann talks to regular guest Justin Honaman, Global Head, Restaurants, Retail & Consumer Goods Business Development at Amazon Web Services, about what’s now – and next – as t...

4 Sep 202535min

EP97: Influencing the Future of Retail, with Kenvue, Kroger and InMarket

EP97: Influencing the Future of Retail, with Kenvue, Kroger and InMarket

In this episode, Wendy Liebmann talks to Amanda Coussoule, Chief Customer Officer at Kenvue, Marla Fielder, Health & Wellness Leader at Kroger and Sharon Glass, Global VP, OTC & Pharma at InMarket, a...

19 Aug 202543min

EP96: Beauty Everywhere:  Connecting Brands, Retail and Consumers with Liza Rapay

EP96: Beauty Everywhere: Connecting Brands, Retail and Consumers with Liza Rapay

In this episode, Wendy Liebmann talks to Liza Rapay, Vice President, Head of Cosmoprof North America, and Founder of Beauty New York, about the importance of bringing industry, innovators and consumer...

21 Jul 202527min

EP95: Driving Retail Innovation -- Retail Safari®-ing with NielsenIQ

EP95: Driving Retail Innovation -- Retail Safari®-ing with NielsenIQ

In this episode, Wendy Liebmann talks to Anna Mayo, NielsenIQ VP Beauty Vertical, and WSL Strategic Retail’s Elia Auchane and Katie Hornsby about the importance of collaboration to drive innovation at...

8 Jul 202533min

EP94: Transforming Health Care Retail into a Temple of Care with Fiona Sartoretto Verna

EP94: Transforming Health Care Retail into a Temple of Care with Fiona Sartoretto Verna

In this episode, Wendy Liebmann talks to Fiona Sartoretto Verna, retail architect and co-leader of the company Sartoretto Verna™, founded by her grandfather to reshape the global pharmacy landscape. ...

24 Jun 202533min

EP93: Generative AI, Tariffs, and Flexible Leadership with Justin Honaman, AWS

EP93: Generative AI, Tariffs, and Flexible Leadership with Justin Honaman, AWS

In this episode, Wendy Liebmann talks to Justin Honaman, Head of Worldwide Retail & Consumer Goods Business Development at Amazon Web Services, about the impact of the latest technologies transforming...

4 Jun 202528min

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