EP61: How to Build a Modern Shopper Experience with Justin Lafoe

EP61: How to Build a Modern Shopper Experience with Justin Lafoe

In this episode, Wendy Liebmann talks to Justin Lafoe, most recently Executive Vice President of Marketing and Merchandising for Trader Joe’s and, prior to that, SVP of Merchandising & Retail, Disney Parks, Experience & Products, where he worked for 25 years. They discuss: How delivering a relevant shopper experience has changed as a result of technology and COVID.How deep understanding of changing shopper expectations is essential to building relevant experiences.How the role of the ...

Episoder(107)

EP99: The Future of Category Management with Gina Zilleox, Glanbia Performance Nutrition

EP99: The Future of Category Management with Gina Zilleox, Glanbia Performance Nutrition

In this episode, Wendy Liebmann talks to Gina Zilleox, Senior Director Category Management, Glanbia Performance Nutrition about the need to make dramatic assumptions about the competitive landscape in...

23 Sep 202538min

EP98: AI, Pricing, Supply Chain, Loyalty and First Thoughts on 2026 with Justin Honaman, AWS

EP98: AI, Pricing, Supply Chain, Loyalty and First Thoughts on 2026 with Justin Honaman, AWS

In this episode, Wendy Liebmann talks to regular guest Justin Honaman, Global Head, Restaurants, Retail & Consumer Goods Business Development at Amazon Web Services, about what’s now – and next – as t...

4 Sep 202535min

EP97: Influencing the Future of Retail, with Kenvue, Kroger and InMarket

EP97: Influencing the Future of Retail, with Kenvue, Kroger and InMarket

In this episode, Wendy Liebmann talks to Amanda Coussoule, Chief Customer Officer at Kenvue, Marla Fielder, Health & Wellness Leader at Kroger and Sharon Glass, Global VP, OTC & Pharma at InMarket, a...

19 Aug 202543min

EP96: Beauty Everywhere:  Connecting Brands, Retail and Consumers with Liza Rapay

EP96: Beauty Everywhere: Connecting Brands, Retail and Consumers with Liza Rapay

In this episode, Wendy Liebmann talks to Liza Rapay, Vice President, Head of Cosmoprof North America, and Founder of Beauty New York, about the importance of bringing industry, innovators and consumer...

21 Jul 202527min

EP95: Driving Retail Innovation -- Retail Safari®-ing with NielsenIQ

EP95: Driving Retail Innovation -- Retail Safari®-ing with NielsenIQ

In this episode, Wendy Liebmann talks to Anna Mayo, NielsenIQ VP Beauty Vertical, and WSL Strategic Retail’s Elia Auchane and Katie Hornsby about the importance of collaboration to drive innovation at...

8 Jul 202533min

EP94: Transforming Health Care Retail into a Temple of Care with Fiona Sartoretto Verna

EP94: Transforming Health Care Retail into a Temple of Care with Fiona Sartoretto Verna

In this episode, Wendy Liebmann talks to Fiona Sartoretto Verna, retail architect and co-leader of the company Sartoretto Verna™, founded by her grandfather to reshape the global pharmacy landscape. ...

24 Jun 202533min

EP93: Generative AI, Tariffs, and Flexible Leadership with Justin Honaman, AWS

EP93: Generative AI, Tariffs, and Flexible Leadership with Justin Honaman, AWS

In this episode, Wendy Liebmann talks to Justin Honaman, Head of Worldwide Retail & Consumer Goods Business Development at Amazon Web Services, about the impact of the latest technologies transforming...

4 Jun 202528min

EP92: How Retail Can Bring Accessible Health Care to Communities Everyday with Kevin Host, Walmart

EP92: How Retail Can Bring Accessible Health Care to Communities Everyday with Kevin Host, Walmart

In this episode, Wendy Liebmann talks to Kevin Host, SVP Health & Wellness Pharmacy at Walmart about how the retailer is bringing accessible health care to communities across the US, every day and in ...

21 Mai 202533min

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