185. Build a winning relationship with procurement

185. Build a winning relationship with procurement

Guest Name: Jens Hentschel, Founder & CEO, FIVIS, Language: English, Publication date: Oct, 07. 2022

Jens is the Founder and CEO of FIVIS, a consulting and training company, which is based in London. He is the inventor of the FIVIS™ model, a customer centricity mindset approach that facilitates sustainable B2B relationship development. Prior to this role, Jens has worked as Director, Senior Manager, Advisor and Consultant for some of the best organizations in that space.

As a supply chain and procurement professional, he is passionate about customer centricity and considers it as the key enabler to sustainable business growth. Connect with him on Linkedin here.

Some of the questions we asked Jens during our conversation:

  • What are the possible gaps that frequently happen in the industry between sales and procurement?
  • How can we [as a salesperson], win with this more empowered, organized, and well-trained customer?
  • Could you please share some FIVIS success stories about how you helped the client win the procurement relationship?
  • What are the essential qualities of a good salesperson?

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Episoder(191)

193. Customer service experience

193. Customer service experience

Guest Name: Ramit Maharjan, Head of Customer Service Experience IMEA at Henkel, Language: English, Publication date: March, 11. 2023 Ramit has over two decades of experience in various facets of Suppl...

11 Mar 202316min

192. Career in supply chain & procurement

192. Career in supply chain & procurement

Guest Name: Francisco Cervantes, Recruitment Manager - Supply Chain & Procurement at Volt - International, Language: English, Publication date: Feb, 18. 2022 Francisco is currently a Recruitment Manag...

18 Feb 202318min

191. Taking procurement and supply chain collaboration to the next level

191. Taking procurement and supply chain collaboration to the next level

Guest Name: Stephane Morel, The Global Process Owner Strategic Procurement at NOVARTI, Language: English, Publication date: Feb, 04. 2022 Stephane Morel, Procurement & Business Leader. He is currently...

4 Feb 202315min

190. Unlocking the potential of digital twin in supply chain

190. Unlocking the potential of digital twin in supply chain

Guest Name: Justin Kyngdon, General Manager, Supply Chain Solutions at Expeditors, Language: English, Publication date: Dec, 01. 2022 Justin Kyngdon is the General Manager of Supply Chain Solutions fo...

30 Nov 202217min

189. The challenges of international trade

189. The challenges of international trade

Guest Name: Kimberly Daniels, CEO of Mercantile Logistics & International Trade, Inc, Language: English, Publication date: Nov, 12. 2022 Kimberly Daniels has more than fifteen years of professional ex...

12 Nov 20229min

188. Homestatic value chain

188. Homestatic value chain

Guest Name: Pedro Caceres, Leading expert in supply chain, Language: English, Publication date: Nov, 01. 2022 Pedro J. Caceres is an American business executive that has held executive positions in se...

1 Nov 202212min

187. Sustainability in last mile delivery

187. Sustainability in last mile delivery

Guest Name: Albèrt Jourdan, GRC & CSR Adept, Language: English, Publication date: Oct, 19. 2022 Albèrt is a supply chain security and sustainability expert with over 30 years of experience in various ...

19 Okt 202214min

186. Leading in uncertainty

186. Leading in uncertainty

Guest Name: Charlie Saffro, Founder & President, CS Recruiting, Language: English, Publication date: Oct, 12. 2022 Charlie has over 14 years of direct recruiting experience within the Logistics, Trans...

12 Okt 202216min

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