Hallmark Delivers Smiles To Crown Rewards Members

Hallmark Delivers Smiles To Crown Rewards Members

Send us Fan Mail Lindsey Roy is the Chief Marketing Officer at Hallmark, a $3.5 billion company that operates a diversified portfolio of businesses, including greeting cards, gift wrap, and related products, as well as the Crayola brand and three cable channels. Loyalty360 CEO Mark Johnson spoke with Roy about the customer engagement efforts at the brand and what new enhancements they have planned moving forward

Episoder(515)

Loyalty360 Loyalty Live | Sukumar Muthya, Ansira

Loyalty360 Loyalty Live | Sukumar Muthya, Ansira

Send us Fan Mail Ansira is an independent, global marketing technology and services company with clients across B2B, B2C, and B2B2C industries that leverage the company’s suite of proprietary technolo...

30 Apr 202426min

Rodney Strong: Sustainability Efforts Engage Consumers and Cultivate Emotional Loyalty

Rodney Strong: Sustainability Efforts Engage Consumers and Cultivate Emotional Loyalty

Send us Fan Mail Rodney Strong Vineyards was founded in 1959 when Rodney Strong chose Sonoma County in California as the ideal place to produce some of the best-known wines in the world. Three decades...

29 Apr 202421min

Lowe’s Home Improvement: A Tiered Rewards Program Designed To Engage DIYers and Attract Millennials

Lowe’s Home Improvement: A Tiered Rewards Program Designed To Engage DIYers and Attract Millennials

Send us Fan Mail From its humble beginnings as a hardware store in a small North Carolina town, Lowe’s grew to become one of the largest home improvement retailers in the world. The company counts nea...

24 Apr 202423min

Loyalty Live: TCS on Leveraging Customer Data Platforms in Support of Loyalty Program Efforts

Loyalty Live: TCS on Leveraging Customer Data Platforms in Support of Loyalty Program Efforts

Send us Fan Mail As brand marketers seek to comprehensively understand and use the customer data they’ve collected, one of the first considerations centers on integrating a customer data platform (CDP...

19 Mar 202429min

The Coca-Cola Company: Brand Refreshes Global Campaign Leveraging AI and Social Media

The Coca-Cola Company: Brand Refreshes Global Campaign Leveraging AI and Social Media

Send us Fan Mail The Coca-Cola Company’s global initiative, the ‘Best Coke Ever?’ debate, is using artificial intelligence (AI) to create a truly unique experience for consumers and Coca-Cola fans. On...

18 Mar 202412min

Loyalty360 Loyalty Live | Patricia Camden and Michael Anders, EY

Loyalty360 Loyalty Live | Patricia Camden and Michael Anders, EY

Send us Fan Mail As today’s brands continue to seek ways to improve their customer loyalty programs, marketers and loyalty professionals are challenged to provide enhanced experiences and authentic pe...

12 Mar 202420min

Melting Pot: Inspiring and Cultivating Emotional Loyalty with Customers

Melting Pot: Inspiring and Cultivating Emotional Loyalty with Customers

Send us Fan Mail The first Melting Pot restaurant, established in 1975 by businessmen Bruce Knoechel and Roy Nelson in Maitland, FL, offered a simple menu of only three items — Swiss cheese fondue, be...

11 Mar 202424min

CVS Pharmacy: Evolving Customer Loyalty Programs and Creating a More Convenient Customer Experience

CVS Pharmacy: Evolving Customer Loyalty Programs and Creating a More Convenient Customer Experience

Send us Fan Mail In 1963, Consumer Value Stores was founded in Lowell, MA, providing customers with health and beauty products. The company name changed to CVS by the end of its first year in business...

6 Mar 202429min

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