Bringing Homes to Life: A Q&A with At Home on Making the Customer Experience Richer Through Value
Send a text At Home is a retail superstore focusing on holiday, seasonal, and decorative items for the home. The company was first established in South Texas in 1979 under the name Garden Ridge Potter...
26 Okt 202324min
Loyalty360 Loyalty Live | James Murphy and Sara Fefferman, Salesforce
Send a text Familiar to marketing, sales, and customer service teams globally, Salesforce supplies cloud-based solutions to support its clients’ customer loyalty and customer relationship management (...
24 Okt 202322min
Loyalty360 Loyalty Live | Ellen Green, Bounteous
Send a text For the past 20 years, Bounteous has established itself as a co-innovation partner for numerous brand clients. The company’s core mission as a technology-agnostic agency is to assist clien...
17 Okt 202314min
Adapting for Today and Tomorrow: A Q&A with Kum & Go about Building a More Agile Loyalty Program
Send a text The company that would eventually become Kum & Go was founded in 1959 by Tony S. Gentle and William A. Krause in Hampton, Iowa. That first humble location in the middle of the Iowa country...
17 Okt 202326min
AIR MILES®: Creating One Exceptional Experience To Increase Customer Engagement
Send a text Thirty years ago, AIR MILES® launched its Reward Program, essentially inventing the coalition loyalty concept. Over the course of three decades, the Canadian program has pulled together ov...
13 Okt 202321min
Loyalty360 Loyalty Live | Brandon Logsdon, PDI Technologies
Send a text PDI Technologies has decades of industry experience, gathering customer data and providing expert consulting to fuel stations for increased efficiency and profitability. Adapting to new ch...
10 Okt 202330min
Teriyaki Madness: Leveraging Technology To Create an Enhanced Customer Experience
Send a text Teriyaki Madness is the result of a mad passion for teriyaki that came to life for brothers Rod and Alan Arreola, and their cousin, Eric Garma, while living in Seattle, WA. As the three fi...
10 Okt 202320min
GNC Details Launch of the Newly Revamped myGNC Rewards Program
Send a text Jenna O’Connor, Director of Loyalty Marketing, has 14 years of tenure at GNC, with a focus on the member marketing strategy and management and direction of the loyalty program. She has bee...
9 Okt 202323min
