What We're Seeing and Hearing: August 26, 2024
Send us a text In this week's Loyalty360 What We're Seeing and Hearing, we dive into the ongoing discussions and trends shaping the customer loyalty industry. Key topics include the importance of trai...
26 Aug 20249min
#389: Giant Food: Enhancing the Customer Experience by Leveraging a Powerful Digital Loyalty Program and Prioritizing Personalization
Send us a text Driving customer loyalty can be a difficult task in the best economic times. As the year moves forward, economic headwinds are impacting a significant number of customers in varied ways...
5 Aug 202434min
#388: Blaze Pizza: Personalizing the Guest Experience through Perseverance and a Passion for Customer Engagement
Send us a text Elevating customer loyalty while driving personalized content, experiences, and incentives that truly resonate with the customer is critically important in today’s marketplace. Loyalty3...
31 Jul 202422min
#387: Loyalty360 Loyalty Live | Jonathan Silver, Engage People
Send us a text Engage People is a technology innovation company with a vision to bring technology to the forefront to enable a better customer experience. The company seeks to leverage today’s technol...
23 Jul 202422min
#386: Insomnia Cookies: Launching a New Loyalty Program and Building Robust Customer Profiles for Increased Personalization
Send us a text In 2003, Insomnia Cookies was founded by Seth Berkowitz, a University of Pennsylvania college student seeking a late-night sweet treat—a shared need that turned into an opportunity for ...
17 Jul 202417min
#385: Loyalty360 Loyalty Live | Nowell Outlaw, Switchfly
Send us a text Switchfly was founded in 2003 as a travel technology startup. Today, Switchfly is a travel experience platform that allows brands to create memorable moments for employees. As a concept...
16 Jul 202419min
#384: Tim Hortons: Cultivating and Increasing Customer Engagement by Leveraging a Unique and Innovative Approach
Send us a text Affectionally labeled as the “most Canadian brand in Canada,” Tim Hortons is a beloved quick-service restaurant (QSR) featuring coffee and other beverages, delicious donuts, breakfast f...
15 Jul 202421min
#383: Stop & Shop: Increasing Customer Engagement by Leveraging In-store Technology
Send us a text The company that would eventually become Stop & Shop was founded in 1914 when the Economy Grocery Store opened in Somerville, MA. In four short years, 32 stores made up the thriving gro...
10 Jul 202430min
