Faking Your Emotions at Work

Faking Your Emotions at Work

You manage your own emotions at work—and your coworkers’ and customers’ emotions too. How do you do that without burning out? To find out how to get into character, deliver a great performance, and avoid exhaustion, Adam talks with actor John Lithgow and takes you inside the call center at Zappos and the hospitality philosophy of an acclaimed restauranteur. This episode is brought to you by Accenture, Bonobos, JPMorgan Chase & Co., and Warby Parker. Find the transcript at: go.ted.com/worklifeemotions

Episoder(89)

Merve Emre on Emotional Intelligence as Corporate Control

Merve Emre on Emotional Intelligence as Corporate Control

It’s been 25 years since the concept of emotional intelligence exploded onto the scene. Cultural critic Merve Emre makes a bold case that in the wrong hands, it can be used to exploit people. We unpac...

8 Jun 202153min

Your Insecurities Aren’t What You Think They Are

Your Insecurities Aren’t What You Think They Are

“I can’t do this.” “I didn’t deserve this promotion.” “When will they find me out?” If you’ve had thoughts like these, you aren’t alone. Nearly 70% of people have experienced imposter syndrome—even so...

1 Jun 202140min

Who's the Boss?

Who's the Boss?

Workers are now expecting more from their employers beyond a paycheck and benefits. Employees want an employer who lines up with their values outside of work and stands up in the name of justice. And ...

25 Mai 202141min

How to Bust Bias at Work

How to Bust Bias at Work

We’ve all been to bias training, but it rarely works—and sometimes backfires. Science suggests that to drive real change, it’s not enough to run one-off workshops. We need to change individual and org...

18 Mai 202143min

Why it Pays to Raise Pay

Why it Pays to Raise Pay

When employees are paid more, they give more. Going above market pay might sound like a fantasy, but in a growing number of companies it’s becoming a profitable reality. Peek inside workplaces that ha...

11 Mai 202144min

Dax Shepard Doesn't Believe in Regret

Dax Shepard Doesn't Believe in Regret

Comedian, actor, and Armchair Expert host Dax Shepard steps into the hot seat for a conversation with Adam on Clubhouse. They discuss what he's learned over the course of 300+ interviews, how he think...

4 Mai 202145min

Bonus: That Blah You’re Feeling Is Called Languishing

Bonus: That Blah You’re Feeling Is Called Languishing

Adam wrote a viral article for The New York Times on a feeling many of us are struggling with right now. It's somewhere between burnout and depression: languishing. This neglected middle child of ment...

3 Mai 20219min

Glennon Doyle Wants you to Abandon Identity

Glennon Doyle Wants you to Abandon Identity

Author and activist Glennon Doyle used to say “I am a Christian. I am straight. I am an addict.” Now she simply says “I am.” In this episode, Doyle sits down with Adam to discuss letting go of past id...

27 Apr 202138min

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