The Power of Emotional Intelligence with Deb Stone, MBA, PhD, CVPM

"Self awareness is the cornerstone to constructs such as emotional intelligence." Emotional intelligence is the ability of individuals to recognize their emotions and those of others. Developing this construct can help veterinarians and veterinary staff immensely, from enhancing clinic culture to improving patient outcomes. In this episode, Deb Stone, MBA, PhD, CVPM, unpacks emotional intelligence, shares how to measure it and what veterinarians and veterinary staff can learn from their scor...