Peter Ramsey on Customer Experience (Part Two)
What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times w...
26 Feb 20231h 14min
John Sills on Customer Experience (Part One)
What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times w...
26 Feb 20231h 18min
Dr Carol Kauffman on Leadership Under Pressure
How can leaders make good decisions when under pressure? My guest is leadership coach Dr Carol Kauffman. She is on the faculty at Harvard, where she is the Founder of the Institute of Coaching and is ...
19 Feb 202359min
Chat GPT-3 on AI & Human Risk
Are you curious about how AI and automation are changing the world of human risk? Do you wonder what the future of work might look like in a world where machines and humans are increasingly interconne...
17 Feb 202327min
Dr Mike Martin on War & Politics
What can war and politics teach us about human risk? On this episode, I'm joined by a guest with insights into both fields. About MikeDr Mike Martin is a former British Army officer who's a senior vis...
12 Feb 202352min
Dr Gordon Caldwell on Medical Bureaucracy
On this special episode of the show, I’m interviewing a doctor whose photograph went viral. In 2019, Doctor Gordon Caldwell, a retired Consultant Physician and Clinical Lead with the UK’s National Hea...
6 Feb 20231h 3min
Marc Ross on Communication Strategy
My guest Marc Ross is aa senior geopolitical strategist and communications executive that helps companies and politicians get their message across. As you’ll hear on the show, Marc specializes in nav...
4 Feb 20231h 5min
Ray Blake on Dark Money
What can financial crime teach us about human risk? On this episode, I'm joined by Ray Blake, co-host of "The Dark Money Files," a podcast that examines how the banking system is used by organized cri...
28 Jan 20231h 3min
