Episode 224: Service Design with Eleni Stathoulis
Today we talk about service design, a holistic approach to design that considers all involved stakeholders and processes. Our guest is Eleni Stathoulis, design director at Mad*Pow. You’ll learn about ...
15 Okt 202132min
BDTP. Email Automation & Customer Experience with Jordan Skole
Today we have another episode of Better Done Than Perfect. Listen in as we talk with Jordan Skole, VP of Product Growth at Autobooks. You'll learn why it’s important to consider the entire customer ex...
11 Okt 202142min
Episode 223: How to Market Yourself with Shawn “Swyx” Wang
Today we talk about marketing yourself, both as a personal brand and at work. Our guest is Shawn “Swyx” Wang, an engineering thought leader and author of “The Coding Career Handbook.” You’ll learn sev...
6 Okt 202147min
BDTP. Email Automation Data & Integrations with Colin Nederkoorn
Today we have another episode of Better Done Than Perfect. Listen in as we talk with Colin Nederkoorn, founder of Customer.io. You'll learn about the common mistakes companies make when setting up the...
24 Sep 202137min
Episode 222: The "Franchise" Philosophy with Jordan Skole
Today we talk about “franchising” — a mental model applicable in marketing and other areas. Our guest is Jordan Skole, a marketing leader and director of product growth at AutoBooks. You’ll learn how ...
20 Sep 202139min
BDTP. Segments & Lead Scoring with Jason Resnick
Today we have another episode of Better Done Than Perfect. Listen in as we talk with Jason Resnick of NurtureKit. You'll learn how to balance nurture sequences and broadcast emails, how to approach ...
10 Sep 202137min
Episode 221: Behavioral Economics with Kristen Berman
What is behavioral economics, and how can it help us design better products? Our guest today is Kristen Berman, co-founder of Irrational Labs. You’ll learn the key concepts, tips for motivating users,...
3 Sep 202138min
Episode 220: Best Practices in Design with Karl Gilis
Can we ever skip user testing and simply rely on best practices? Our guest today is Karl Gilis, co-founder of AGConsult. You’ll learn what “best practices” mean, where to find them, when user testing ...
23 Aug 202143min
