Episode 139: Understanding Account-Level Engagement in SaaS with Derek Skaletsky

Episode 139: Understanding Account-Level Engagement in SaaS with Derek Skaletsky

Many SaaS businesses track engagement for each user individually — pretending that companies don't exist. But this approach can be downright dangerous, because B2B software is all about company accounts. Our guest today is Derek Skaletsky, founder and CEO of Sherlock. We talk about best practices in tracking account-level engagement, and ways to make such data consumable and actionable.

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Show Notes Today's Sponsor

This episode is brought to you by Airtable. What would you make if you had tools designed for the way you like to create? Airtable gives you the freedom and structure to design a workflow that fits your product needs. This tool can handle any content you throw at it: screenshots, long text notes, to-do lists, and so much more. Receive $50 in credit by signing up at airtable.com/uibreakfast.

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Episoder(366)

Episode 148: SaaS Websites with Josh Garofalo

Episode 148: SaaS Websites with Josh Garofalo

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Episode 147: Product Positioning with April Dunford

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23 Sep 201947min

Episode 146: Q&A with the Userlist Team

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Episode 145: The Business of Mobile Apps with Sean Casto

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29 Aug 201938min

Episode 144: Product Integrations with Rob Walling

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10 Aug 201931min

Episode 143: Designing for Healthcare with Chris Kiess

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27 Jul 201939min

Episode 142: Game Thinking with Amy Jo Kim

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12 Jul 201937min

Episode 141: Launch Best Practices with Keith Perhac

Episode 141: Launch Best Practices with Keith Perhac

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27 Jun 201941min

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