Office 365 Distilled28 Nov 2021

EP72: MOCA 2.0, Adoption tools with hidden depths

There is a new MOCA 2.0 framework from Microsoft and Marijn thinks we should do a re-visit. Steve thinks he is right because there are hidden depths that folks need to be aware of. This new Adoption toolset is at the next level building perfectly on the first release.

EP72 is really Steve and Marijn standing at the bar and shooting the breeze. With lots of diversions and bar level humor (you have been warned)

Steve identifies the subtle levels of change in the MOCA framework that takes it over and above a framework of telling you which tools should be used for what.

Today MOCA is more aligned to corporate objectives and business value items allowing you to think about the work completed by the business and identifying the Microsoft 365 tools that can deliver value to the community of workers.

The Boys touch on the framework but also the purpose of Persona used by many to identify the scope of a Microsoft 365 roll out. But Steve expands on this adding in the dimension of Process alongside the Personas. After all we are reminded that everyone in the company works within a set of processes, regardless of the role they perform.

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