Ep 15: The Ins and Outs of Customer Cancel Calls

Ep 15: The Ins and Outs of Customer Cancel Calls

In this episode, Allan answers the following questions: 1. Should I charge my customers a cancellation fee? 2. Should I have contracts with my customers? 3. What are some ways that I can enforce the contract without getting bad reviews? 4. When should I enforce contracts? 5. How do I save a customer from canceling whether they are in contract or not? For the latest from Allan, give him a follow on Instagram! https://www.instagram.com/realallandraper/ And check ...

Episoder(169)

Ep 17: The Proper Way to Leverage Financing to Grow Your Business

Ep 17: The Proper Way to Leverage Financing to Grow Your Business

In this episode, Allan speaks with business banking expert Matt Luciani. Matt shares some tips about obtaining loans and lines of credit to grow your business. Allan and Matt also discuss the two mos...

25 Nov 202048min

Ep 16: How to Know When You Need Professional Help (not that kind)

Ep 16: How to Know When You Need Professional Help (not that kind)

In this episode, Allan sits down with entrepreneur, attorney, CPA, and business owner Mike Payne. They talk about when the time is right to get legal, accounting, and other professional help. They a...

18 Nov 202059min

Ep 14: Personnel, Product Lines, and a Free Flow Zone

Ep 14: Personnel, Product Lines, and a Free Flow Zone

In this episode, Allan discusses a few tricks to finding good help, training people, and firing bad apples. Allan also discusses the reasons why you should be cautious in adding product lines too qui...

4 Nov 202033min

Ep 13: What Are You Willing to Do to Grow Your PCC?

Ep 13: What Are You Willing to Do to Grow Your PCC?

One of the most entertaining episodes yet. Allan sits down with Jana Claus of Natura Pest Control to discuss how to grow rapidly without sacrificing quality and efficiency. However, Allan and Jana e...

21 Okt 202059min

Ep 12: The D2D Culture

Ep 12: The D2D Culture

Allan sits down with D2D guru Matt Shuler to discuss the ins and outs of the D2D business. For the latest from Allan, give him a follow on Instagram! https://www.instagram.com/realallandraper/ And ch...

14 Okt 202053min

Ep 11: Marketing Agencies-costs and benefits

Ep 11: Marketing Agencies-costs and benefits

Allan sits down with C-levels from Lobster and Scorpion to discuss digital marketing. While Allan does not endorse either, there is great marketing info on several levels.For the latest from Allan, gi...

7 Okt 202059min

Ep 10: Creating the Optimal Technician Schedule

Ep 10: Creating the Optimal Technician Schedule

Allan welcomes Erin Richardson CEO and third-generation owner of All American Pest Control. In this episode, Erin wows us with the depth of her pcc operational knowledge. While the entire episode is ...

30 Sep 202059min

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