Exceeding Taproom Guest Expectations

Exceeding Taproom Guest Expectations

Inspired by a recent CBP thread, this session will discuss how to not only set guest expectations, but to go above and beyond. We will dive into staff training, customer interactions, and strategies you can implement to create the most memorable and profitable experience.


This conversation features:

Casey LeFever (4 Noses Brewing)

Erica Baca (Coal Mine Ave Brewing Company)

Jim Christian (Savannah River Brewing Company)

Nick Rainey (Triptych Brewing)

Tiare Austin (Walking Stick Brewing)


Join us in-person for CBP Connects | Half workshop, half networking

Milwaukee, WI | June 19-21, 2023

Grab your spot now at https://cbpconnects-milwaukee.eventbrite.com/

Episoder(471)

HR 101 with Josh Lance (Table HR)

HR 101 with Josh Lance (Table HR)

Joshua Lance, CPA, CGMA is the founder and CEO of Table HR and founder and Managing Director of Lance CPA Group. In addition to leading these two companies, Josh is adjunct faculty at Northwestern Uni...

23 Mar 20211h

Witches, Alewives, and Misinformation

Witches, Alewives, and Misinformation

This conversation features: Dr. Christina Wade - Historian/Archaeologist at Braciatrix/Beer Ladies Podcast Dr. Sierra Dye - Postdoctoral Fellow at the Centre for Scottish Studies at the University of...

18 Mar 20211h

CBP Stories - Creating Multiple Brands in One City with Collin Castore & Jen Burton (Columbus, Ohio)

CBP Stories - Creating Multiple Brands in One City with Collin Castore & Jen Burton (Columbus, Ohio)

CBP Stories showcase individual members who have an inspiring story to tell. Collin and Jen have known each other since eighth grade and are now about to launch their third Craft Beer business togeth...

17 Mar 202158min

CBP Stories - Building the 1st Female Lead & 1st Craft Brewery in Rwanda w/Jessi Flynn (Kweza)

CBP Stories - Building the 1st Female Lead & 1st Craft Brewery in Rwanda w/Jessi Flynn (Kweza)

CBP Stories showcase individual members who have an inspiring story to tell. Jessi Flynn is the Managing Director and Head Brewer of Kweza Craft Brewery, the first female lead and the first craft bre...

10 Mar 20211h 1min

Voices of Discrimination, Part One

Voices of Discrimination, Part One

We will be hosting a series of live events to draw attention to discrimination in Craft Beer. These events will include a spoken word reading of anonymous experiences followed by a speaker who will sh...

10 Mar 202142min

Stolen from the Music Industry

Stolen from the Music Industry

This conversation features: Betsy Lay - Lady Justice Brewing Britt Teusink - FrameShift Fermentation Kelly Quinn - Brioux City Brewery Mike Lock - Broken Goblet Brewing Tristan Brown - Pontoon Brewin...

9 Mar 20211h 2min

CBP Stories - From Sidelines to Sightlines with Bryan Roth (Good Beer Hunting)

CBP Stories - From Sidelines to Sightlines with Bryan Roth (Good Beer Hunting)

CBP Stories showcase individual members who have an inspiring story to tell. Bryan Roth has written about the beer industry for almost a decade, reporting on business, cultural, and personal stories....

3 Mar 20211h 3min

Craft Beverage Expo Preview: The Effects of COVID-19 on Packaging

Craft Beverage Expo Preview: The Effects of COVID-19 on Packaging

Thank you to our partner, Craft Beverage Expo & Distribution Conference, who helped to organize today's panel. Please visit their website, www.craftbeverageexpo.com, to learn more and register for th...

25 Feb 202159min

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