Easy Ways Your Brewery Can Be More Accessible & Attract A New Community of Customers

Easy Ways Your Brewery Can Be More Accessible & Attract A New Community of Customers

At CBC in Nashville this past May, BA Chief Economist, Bart Watson, encouraged brewery owners / operators to be more creative in finding ways to reach new audiences. An historically underserved community breweries can do a better job of reaching is the disability community. There are three levels of accommodations: ADA compliance, Accessibility & Inclusivity. This session will focus on the difference between the three levels and focus on how breweries can be more accessible to people with disabilities. Creating a great customer experience that accommodates more people is good for the community and the bottom line. ADA compliance is important but is the minimum requirement. Easy to implement, actionable information will be shared by a panel composed of a disability rights advocate, brewery architect, and brewery owner. Attendees of this session will discover how they can appeal to and support customers with disabilities while maintaining the integrity of their existing brewery brand. Panelists: Dustin Hauck (Hauck Architecture), Kelly Ferketich Weiss (Perkiomen Valley Brewery), Tim McLaughlin (GoTab) Moderator: Meghan Connolly Haupt (New York State Brewers Association)

Episoder(471)

Mug Club Mayhem: Turbocharging Your Bottom-line with Recurring Revenue!

Mug Club Mayhem: Turbocharging Your Bottom-line with Recurring Revenue!

Harness the awe-inspiring power of memberships and rewards! Customer Loyalty is on the line, and the nightmare of managing these monster programs is about to get an epic upgrade. In this colossal se...

1 Mai 202429min

Level Up-Sell: Increasing Average Customer Ticket Value in your Taproom

Level Up-Sell: Increasing Average Customer Ticket Value in your Taproom

More than ever, the taproom is the chief revenue engine for the modern craft brewery. For many, though, the hardest challenge is not in how to get customers through the door, but in how to ensure they...

17 Apr 202450min

Fruit Puree or Concentrates?

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Aseptic Fruit Purees are here to discuss the comparison of fruit purees vs fruit concentrates. When it comes to flavoring your beers, puree vs concentrate is a question many brewers ask. We would like...

10 Apr 20241h 2min

The Decline of Socialization in Society and Its Impact on Taprooms

The Decline of Socialization in Society and Its Impact on Taprooms

Join us to dissect the decline in taproom socialization, tracing its roots from the 70s to the present day. With the brewing industry facing challenges, we'll explore unexpected factors, like the impa...

3 Apr 202451min

Sip and Stay: Navigating the Landscape of Customer Loyalty in Breweries

Sip and Stay: Navigating the Landscape of Customer Loyalty in Breweries

Explore creative ways to attract and retain customers in the craft brewery landscape with our panel of industry experts. Learn how they’ve transformed one-time and occasional visitors into loyal patro...

27 Mar 202459min

What's Going on in MA Beer?

What's Going on in MA Beer?

In our "What's Going on in..." series. We will partner with State Guilds to spotlight their current successes, challenges, and trends. There is so much we can learn from one another and we hope these ...

20 Mar 202454min

Collaborative Brewery Marketing: Keeping a Cohesive Message Across Channels

Collaborative Brewery Marketing: Keeping a Cohesive Message Across Channels

In today’s fragmented marketing landscape, the importance of collaboration has never been more relevant. Some of the best results come from an integrated marketing strategy that utilizes multiple ch...

13 Mar 20241h 3min

From a Code Violation to Massachusett's Only Latina-Owned Brewery

From a Code Violation to Massachusett's Only Latina-Owned Brewery

Hot Plate Brewing Co. is the sole Latina-owned independent brewery in Massachusetts, co-founded by Sarah Real and Mike Dell’Aquila. In their early days of homebrewing, a code violation resulted in the...

6 Mar 20241h 12min

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