193: The Power of Empathy in Workplace Leadership, With Gary Muller of The Mill House Inn

193: The Power of Empathy in Workplace Leadership, With Gary Muller of The Mill House Inn

Gary Muller’s company is thriving. His Mill House Inn in East Hampton, New York has been in business for 20 years and recognized by Travel + Leisure and the Travel Channel, highly rated by Zagat, and featured in other prominent publications. His properties have welcomed celebrities and prominent people from all over the world. If you ask Muller the secret to his success, he'll likely tell you that his family is largely responsible. "Family" is how Muller describes his employees at the inn, and he believes all leaders should treat team members as such, displaying empathy, instilling trust, and creating an environment where going “above and beyond” is a daily occurrence. Muller is in the people-helping business. Whether that means serving his cherished guests or connecting with his work family, his care for other people runs throughout his unique leadership style. Learn how Muller has grown such a loyal and dedicated team, and how he fosters a work culture that has led to massive business success. Key Takeaways The most important trait to look for in a potential hire (it has nothing to do with skills) When it’s time to let people go, even if it pains you to do so The difference between leadership and management, and how one is critical to growing a business How to ensure your team is doing their best work, without micromanaging

Episoder(595)

172: Finding A-Grade Talent on a Bootstrapped Budget with Cyan Ta'eed of Envato

172: Finding A-Grade Talent on a Bootstrapped Budget with Cyan Ta'eed of Envato

For any startup to be successful, it's going to need an amazing team. It's why Fortune 500 companies are willing to pay their executives so much, and invest millions of dollars into finding and hiring...

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171: Shark Tank's Janine Allis Shares Her Secrets for Growing a Startup With Zero Funding

171: Shark Tank's Janine Allis Shares Her Secrets for Growing a Startup With Zero Funding

Despite being a prolific investor as one of the judges on Australia's Shark Tank, Janine Allis would rather sell her family home than seek investor funding. How do we know? Well, that's precisely what...

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170: Building a Multimillion-Dollar Startup on Amazon Sales, with Jungle Scout’s Greg Mercer

170: Building a Multimillion-Dollar Startup on Amazon Sales, with Jungle Scout’s Greg Mercer

Greg Mercer built an entire lifestyle business without having to build his own products, distribution network, or even an online store. Instead of creating his first business from scratch, Mercer took...

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169: Billionaire Business Lessons with Shark Tank’s Mark Cuban

169: Billionaire Business Lessons with Shark Tank’s Mark Cuban

Mark Cuban is a very busy man. As one of the star judges of the hit show Shark Tank, Cuban has invested in nearly a hundred different startups that have appeared on the program. That's not even mentio...

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168: How Owning Less Can Reward You With More. Redefining Success With Joshua Fields Millburn

168: How Owning Less Can Reward You With More. Redefining Success With Joshua Fields Millburn

Often as entrepreneurs, we envision success as owning more objects, like a fancy watch, a big house, or a fast car. But what if there were a more authentic, more enriching version of success? One that...

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167: How Entrepreneurs Can Change the World, with Leila Janah of Samasource

167: How Entrepreneurs Can Change the World, with Leila Janah of Samasource

Great entrepreneurs have that rare ability to take risks that others find crazy, coupled with a single-minded determination that allows them to bring their visions to life. But some of us want to do m...

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166: How to Build a Billion Dollar Mobile Gaming Company From Scratch, with Holly Liu of Kabam

166: How to Build a Billion Dollar Mobile Gaming Company From Scratch, with Holly Liu of Kabam

Ask yourself, just how many hours have you sunk into that palm-sized rectangle of plastic, metal, and glass known as the smartphone? As the co-founder of Kabam, one of the world's leading companies in...

21 Sep 201744min

165: Marketing Guru Neil Patel on Why Building a Personal Brand Was His Biggest Mistake

165: Marketing Guru Neil Patel on Why Building a Personal Brand Was His Biggest Mistake

After 16 years in the game, Patel has established himself as one of the most prolific marketers in the world. Hundreds of thousands of entrepreneurs eagerly await his latest blog post, video, or produ...

15 Sep 201735min

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