Tony’s Chocolonely: creating a slave free chocolate brand - Ben Greensmith
Uncensored CMO22 Des 2021

Tony’s Chocolonely: creating a slave free chocolate brand - Ben Greensmith

Tony's Chocolonely is on a mission to make chocolate free of child-labour and slavery worldwide. I catch up with Lord Chocolonely III, or Ben Greensmith who runs Tony's in the UK about what it's like to run a mission-focused challenger brand in 2021.

About Ben

Ben started his career in food and drink over 20 years ago at IRI and then working for Unilever in a mixture of sales and category management roles. He joined innocent drinks in 2007 and was there for 8 years, holding a number of senior commercial roles and helping build the UK business that was eventually sold to Coca-Cola in 2013 for £0.5 billion. He left in 2015 to join Proper Snacks, most recently holding the position of Chief Operating Officer. Ben has been working for Tony’s Chocolonely since September 2018 as employee number 1 in the UK and is responsible for leading the business in the UK and Ireland. His official job title is Lord Chocolonely iii.

About Tony's

At Tony’s Chocolonely our mission is to make chocolate free of child-labour and slavery; not just our chocolate but all chocolate worldwide. Tony’s has been around for 15 years in our home country, the Netherlands, where we’re now the number 1 brand with a 20% market share. Tony’s launched in the UK in January 2019 and already the 6th biggest chocolate bar brand and the fastest growing.

What we covered in this episode

  • Being named Lord Chocolonely iii
  • How the packaging was invented in 15mins
  • The truth about inequality in the cocoa supply chain
  • The food unwrapped programme that inspired Tony’s
  • How Tony prosecuted himself for crimes against chocolate
  • The lonely battle to end child labour that created Chocolonely
  • The principles that ensure Tony’s helps make production slave free
  • Why Tony’s wants the competition to copy them
  • Challenging the removal of an endorsement by Slave Free Org
  • The different ways Tony’s are making an impact on living wages
  • Why Tony’s bars are created with unequal chunks
  • How Ben convinced Tony’s to let him launch the brand in the UK
  • Creating a £30m chocolate business in just 3 years
  • Challenger brand lessons from Tony’s
  • How Tony’s rate of sale compares to the Chocolate giants
  • The price per gram of Tony’s and how it compares
  • Creating headline news with an Advent calendar
  • SPOILER ALERT: some days may contain extra chocolate
  • Celebrity endorsement for the calendar
  • Customer reaction to the missing chocolate on Day 8
  • Getting on Have I Got News For You
  • What should be making the news
  • Results of Uncensored CMO poll asking whether it was a good move
  • Why Tony’ back a sugar tax and High Sugar, Fat & Salt (HFSS) legislation
  • Answering the challenge of being responsible for making people fat
  • How to protect your culture as your business grows
  • Crazy about chocolate and serious about people
  • The power of healthy dissatisfaction
  • How to be more outspoken in 2022
  • The importance of fitness to create energy for the demands of the job


Episoder(218)

Why we buy what we buy - Richard Shotton

Why we buy what we buy - Richard Shotton

Richard is author of the No.1 Marketing Book The Choice Factory which was the winner of BBH’s World Cup of Advertising books in 2018 beating some industry heavy-weights. Richard has 20 years of experience in Advertising planning, market research and behavioural science and last year made the big leap to set up a consultancy following the success of his book.In this episodeHow he ended up writing the best-selling marketing book of 2019Why behavioural science should matter to every marketerWhy rhyming phrases are not just more memorably but also more believable tooHow the decline in CMO & agency tenure is impacting on long term effectivenessHow our own experience impacts on our perceptions (the false consensus effect)The impact of social proof on sales and how to use itWhy you’ll spend less on a night out when paying cashHow making something easy is a huge competitive advantageWhy branded glasses make beer taste better and worth moreWhy a 4.5* review beats a 5* review (the pratfall effect)How many of the best ideas happened by accident but were Follow me:Twitter | @uncensoredCMOLinkedInGet in touch:Website | www.uncensoredcmo.comEmail | jon@uncensoredcmo.comFollow Richard:Twitter | @rshottonThe Choice Factory

16 Des 201950min

Uncensored CMO launches on 16th December

Uncensored CMO launches on 16th December

When I say CMO what do you think of? I know, for me, I think boardroom politics. I think carefully managed messages. I think slick presentations. But what I don't get is, I don't get an honest answer. I don't get to know what they really think. I don't get to know how have they got where they are today, and what has shaped and influenced their career. And that got me thinking, wouldn't it be great if we had a podcast that asked some of the tough questions that get to the heart of what's going on. One that takes you behind the scenes to see how it really works. That's where the idea of Uncensored CMO came from.I want to connect you to the best marketers on the planet. The people that have founded and run ad agencies, the people that do the most amazing research and the people that influence people through PR. I want to get to those people and find out how it actually works. Tell me the things that have gone well. Tell me the things that have failed. Let me give you a little flavour to season one. I'm gonna be meeting people like Adam Morgan who founded the whole idea of challenger brands. I asked him, "How do you make a great challenger brand?"The whole world of influencers, to me, was quite mysterious, but I went and met Arron Shepherd, he co-founded The Goat Agency, and I asked him about what a successful influencer campaign looks like.Or, someone like Ian Millner, global CEO and founder of Iris. What's it like running a big ad agency? How do you get great work and how do you measure great advertising? What does a modern brand today have to do to stand out and be successful?These are just some of the conversations I've been having, and there are loads more to come.So I really hope you'll listen and subscribe to The Uncensored CMO. I'm gonna be launching this podcast on 16th December so set a notification, remind yourself to subscribe.You can also follow me on Twitter, @UncensoredCMO. I look forward to having a great conversation with you.

5 Nov 20192min

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