Feel free to ignore this podcast episode - Richard Shotton
Uncensored CMO29 Mar 2023

Feel free to ignore this podcast episode - Richard Shotton

A return for podcast guest number 1, Richard Shotton, following the launch of his brand new book "The Illusion of Choice: 16½ psychological biases that influence what we buy".

"Every day, people make hundreds of choices.

Many of these are commercial: What shampoo to pick? How much to spend on a bottle of wine? Whether to renew a subscription?

These choices might appear to be freely made, but psychologists have shown that subtle changes in the way products are positioned, promoted and marketed can radically alter how customers behave.

The Illusion of Choice identifies the 16½ most important psychological biases that everyone in business needs to be aware of today – and shows how any business can take advantage of these to win customers, retain customers and sell more.

Richard Shotton, author of the acclaimed The Choice Factory, draws on academic research, previous ad campaigns and his own original field studies to create a fascinating and highly practical guide that focuses on the point where marketing meets the mind of the customer.

You’ll learn to take advantage of the peak end rule, the power of precision, the wisdom of wit – and much, much more."

What we covered in this episode:

  • Why the podcast 4.9 star rating is the best one
  • The meanest tweet Uncensored CMO ever had
  • Social proof gives you wings
  • Why the new book has 16 ½ chapters
  • Feel free to ignore this chapter in the book
  • Why biases affect professionals as well as consumers
  • The Russian tank effect and how AI can be misled
  • How AI design a better pair of Nike Trainers
  • Recency, primacy and the peak end rule
  • How behavioural science supports the laws of marketing
  • Jon ranks the biases
  • The Zuckerberg t-shirt principle (red sneaker effect)
  • Why breaking convention is associated with higher status
  • Always use concrete phrases not fluffy marketing nonsense
  • The more visual the phrase the easier to remember
  • Relatable stories beat cold hard statistics
  • Telling one persons story well is better than trying to represent a group
  • How well can experts predict a successful Super Bowl Ad
  • Experts are trained to see novelty rather than broad appeal
  • We are all rewarded based on sophistication and complexity rather than simplicity
  • How thicker paper led to more charity donations
  • Why marketer can’t predict how well their own advertising will do
  • Professional forecasters are no better at predicting than the average person
  • Why freedom of choice leads to much greater perceived value
  • Why we would rather suffer a loss if we now someone else has done better
  • Adverts aren’t trying to be funny anymore even though the funny ones work
  • Why making a joke would increase your tips
  • Making it easy is the best way to make someone do something
  • We radically underestimate the impact of removing friction
  • Removing friction beats customer benefits every time
  • How to frame your pricing so people buy your preferred product
  • What colonoscopies can tell us about the peak end rule
  • Why ads with a peak end perform better overall

Links

Episoder(218)

How to stay positive during the crisis - Simon Dent & Ben Bidwell

How to stay positive during the crisis - Simon Dent & Ben Bidwell

About the guests:Simon DentSimon Dent is a former sports lawyer and founder of Dark Horses, a sports marketing agency. Simon had experience of mental health problems in his 20s and after launching a couple of failed businesses he finally got it right with Dark Horses. Dark Horses, the sports creative agency, is the fifth fastest-growing creative agency in the world.Ben BidwellBen, otherwise known as The Naked Professor, is a mindset coach, writer & public speaker who is pioneering a revolution to change the stigma about mental health. He invites his audience to connect more with their emotions whilst empowering the men in the room to retain their authentic masculinity.What we discussedIntroduction – who are our guests and how did they get to where they areImpact – how has COVID impacted on a fast-growing agency?Challenges – what have been the biggest challenges this crisis has created for the agency?Opportunities – have there been any opportunities arise from the pandemic?Team – what has been the impact on the team? How should you lead others remotely?Future – how do we look to the future and stay positive?Follow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.com

6 Mai 202023min

How Direct Line are marketing during Covid-19 - Mark Evans

How Direct Line are marketing during Covid-19 - Mark Evans

Mark Evans is the Managing Director, Marketing & Digital at Direct Line and has been at the company for over 8 years. He's seen some ups and downs but has never seen a challenge such as the Coronavirus. How has the company been impacted, what challenges have they faced and what opportunities can come from this?What do we cover in this episode?Introduction – who is Mark Evans and how did he end up in this positionImpact – how has COVID impacted on DLG? It happened on the tail end of a major relaunch of the Direct Line brandChallenges – what have been the biggest challenges this crisis has created for Direct Line? How are they responding to these?Opportunities – what opportunities have emerged through this? Are people taking insurance more seriously?Media – will Direct Line continue to Advertise? Wil the message change?Team – what has been the impact on the team? How should you lead others remotely?Future – what's the outlook for the economy and their sector? Short v Long termFollow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.com

27 Apr 202021min

New series: marketing in crisis

New series: marketing in crisis

Welcome back everybody to the Uncensored CMO in rather different circumstances this time. So we were nicely underway with recording season 2 and we had interviews with Rory Sutherland, we had Mark Borkowski on there, Nils Leonard from Uncommon.But you know what? It just didn't seem right to go out there with season 2 as planned when we're all in the middle of a crisis and our minds quite frankly or are elsewhere.So what I thought I'd do instead was bring you some Covid-related catch-ups with industry leaders from different sectors. PR experts, CMOs running businesses with big P+Ls and thought leaders in the industry people like Orlando Wood, author of Lemon. I really want to hear their perspective on how should we be responding to this crisis?What advice can they give us about how they are managing through what is unprecedented times with high level of uncertainty about what the future is going to hold? So rather than give you the whole hour as I did in season 1 these are going to be tight 20-30 minute interviews with people that can offer their perspective advice.Another thing you'll probably notice is a slightly different sound because we're recording from home, so bear with us this season. It might not be quite the rich experience that you're used to if you listened to season 1, but we'll be doing our very best and producer James will be working his considerable magic from his home office. And on the other side will bring you season 2.

21 Apr 20201min

Challenges of being a tech entrepreneur - Jess Butcher

Challenges of being a tech entrepreneur - Jess Butcher

Jessica Butcher MBE is a tech entrepreneur, angel investor, speaker and mentor. She is perhaps most famous as one of the co-founders of Blippar, a pioneer in Augmented Reality which was once valued at over $1billion and described as one of the 20 most disruptive brands in the world. She is the recipient of numerous awards including BBC’s Top 100 women.In this episode:How falling in love led to her big break as an entrepreneurHow Blippar created Augmented Reality and what it was like on board a rocket ship that went from 4 to 350 employees and a valuation of $1billion.Why someone with a degree in history wanted to be a tech entrepreneurWhich client inspired them to create Blippar enabled business cardsHaving 3 children in 4 years and how that changed her prioritiesThe challenge of scaling a business and knowing your limitsHow social media is promoting polarisation, narcissism and infinite scroll time-wasting and how tech needs to become more humaneWe need to identify between healthy and junk technology and treat it as suchPreparing the child for the road not the road for the childThe inspiration behind Tick.Done and how it will help people learn how to do things without getting sucked into infinite scrollThis is part 1 of the interview with Jess and we’ll be returning in Season2 to discuss what it's like being a woman in tech.Follow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.comJess Butcher:TwitterTick DoneBlipparThe Coddling of the American Mind

16 Des 201935min

How I made BrewDog famous - Alex Myers

How I made BrewDog famous - Alex Myers

Alex Myers is founder of Manifest who were recently awarded Agency of the Decade for their work making BrewDog famous. Having worked on BrewDog for most of the past 10 years they helped establish the brand as the UK’s most valuable Beer brand (source BrandZ top 75 UK brands) with virtually no paid for media. Manifest have a clear purpose of creating brands that change the world and put their money where their mouth is. In this episode:How Alex started a PR agency with no experience at allNever mind the bollocks here’s Brewdog was Alex’s opening pitch to work for themIts not what you stand for its what you stand up for that countsThere is no such thing as a boring brief only boring creativeFinding inspiration from roof tiles and why Alex believes his job is to find out why people get up in the morningHello my name is Vladimir. Creating a protest beer to promote what BrewDog believe in.How to make brave the new safeHow Twitter went from a platform for collaboration to a platform for outrageHaving a public spat with James Watt over Punk AF and not getting creditWhy pitching doesn’t work for brands and why CMO’s need to do their researchStrategy should come from your belief and not a rationaleManifests vision to create brands that change the worldWhy Awards are easy to game but do provide a Sat Nav for CMO’s on who is doing good workFind out who Alex has a professional crush onWhy doing good and having a positive impact should be synonymous with successWhy the best work comes from making every channel amplify the otherWhat Alex has never told anyoneFollow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.comFollow Alex:Alex on TwitterManifest TwitterManifest

16 Des 201955min

How to run an ad agency - Ian Millner

How to run an ad agency - Ian Millner

Ian Millner is global CEO and co-founder of iris one of the most successful independent agencies in the UK. He set the agency up 20 years ago as a partnership with his co-founders and it now boasts some of the world’s most famous brands such as Samsung and Adidas. A genuine multi-disciplinary agency with offices around the World iris have successfully moved with the times.In this episodeWhy agencies get the clients they deserveThe importance of genuine diversity and how it contributes to innovationWhy a good pitcher does not always make a good partnerFinding sources of unfair advantageWhen clients make things they wouldn’t buy from an agencyWhy Ian can’t stand Ad industry awardsWhen it makes sense to in-house your agency and out-source your agencyWhy Campaign should apologise for backing down on the Nigel Farage front coverThe importance of creating cultural assets in today's social media driven ageIan reveals his plans to write a book about unspoken social behaviourFollow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.comIan MillnerIan's TwitterIris' TwitterIris Worldwide

16 Des 20191h 6min

The case for influencers - Arron Shepherd

The case for influencers - Arron Shepherd

Arron is co-founder of The Goat Agency which is the fastest-growing agency in Europe and one of the most successful influencer agencies in the World. He and his co-founders set up the agency 4 years ago with their own money and now employ 130 people around the world and manage around 90 social media campaigns at any one time. Arron has a wonderful personal story and a very compelling pitch for his agency.In this episodeArron’s entrepreneurial roots and creating something out of nothingThe fear of not trying is much greater than the fear of failureWhy more people should realise how hard being an entrepreneur isHow they generated 2,000 responses from a £10 investment in their first influencer What you do when 80% of influencer campaigns don’t workWhy Arron loves the procurement department and he proves the return on investment of an influencer campaignThe benefit of having no experience in your sectorThe importance of recruiting talent without experienceHow an influencer campaign can make your TV campaign more impactfulHow Content & Collaboration are the key to any campaign including B2BArron’s vision to build the world’s largest creative agencyArron reveals his secret new dietFollow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.comArron ShepherdArron's TwitterThe Goat Agency TwitterThe Goat Agency

16 Des 20191h 7min

How to be a successful challenger - Adam Morgan

How to be a successful challenger - Adam Morgan

Adam is the founder of the eatbigfish consultancy and author of Eating The Big Fish which reached the Top100 books in the Amazon charts inspiring a whole generation of challenger brands in the process. Adam is a popular speaker and consults with brands all over the world on how to be a challenger. He has also written The Pirate Inside about building a challenger culture within your organisation and A Beautiful Constraint how to turn your limitations into advantages.In this episode:Why being No.2 is betterHow he turned the anger of his project being shelved into a career-defining opportunityBeing turned down by Phil Knight and where the idea of a Challenger brand came fromThe importance of over-commitment and being obsessed with executionHow Tony’s Chocolonely have become a truly challenger brandHow to be a pirate in the navy without getting firedWhat you can learn from a catwalk show and how constraints can turn into your greatest advantageThe curse of data and how it leads us to a decline in creativityThe furtile zero and what to do with no budgetAdam shares his worst career momentWhy the meeting is never really the meeting and why the Japanese fall asleep in meetingsThe one thing Adam has never told anyone beforeFollow me:Twitter | @uncensoredCMOLinkedInContact me:Website | www.uncensoredcmo.comEmail – jon@uncensoredcmo.comAdam Morgan:Twitter | @eatbigfishwww.eatbigfish.comEating The Big FishThe Pirate InsideA Beautiful Constraint

16 Des 201956min

Populært innen Business og økonomi

stopp-verden
dine-penger-pengeradet
rss-penger-polser-og-politikk
rss-borsmorgen-okonominyhetene
e24-podden
utbytte
livet-pa-veien-med-jan-erik-larssen
pengesnakk
tid-er-penger-en-podcast-med-peter-warren
stormkast-med-valebrokk-stordalen
finansredaksjonen
pengepodden-2
rss-sunn-okonomi
morgenkaffen-med-finansavisen
rss-rettssikkerhet-bak-fasaden-pa-rettsstaten-norge-en-podcast-av-sonia-loinsworth
lederpodden
okonomiamatorene
rss-investering-gjort-enkelt
rss-markedspuls-2
hr-podden-2