Uncensored CMO3 Jan 2024

How confused.com challenged the meerkats on smaller budgets - Sam Day

Now in this episode, we're talking about one of the most competitive markets in the world - insurance comparison. Anyone who's followed this market will know just how intense it is. And how do you build a brand when you don't have a product yourself, but you're selling someone else's product? Well, it's one of those situations where marketing is all important and advertising can make all the difference to your success.

I'm catching up with Sam Day, who's been the CMO of confused.com, for the past 6 years, who successfully challenged this market and taken it from 4th to 2nd place on very limited budgets. So I want to find out from Sam the secret behind the success of the campaigns that he's run over the last few years, how he's transformed their business and what his plans are for the future.

Links

Timestamps

00:00 - Intro
03:53 - Sam’s advice to a young marketer
06:27 - Sam’s greatest failure
08:44 - Management and leadership advice
12:27 - The secret to an extended CMO tenure
19:41 - Getting c-suite buy in with data
22:50 - Consistency
24:26 - Marketing when you don’t have a product
26:01 - Brand vs price
28:43 - Why name the brand after the problem (confused.com)
31:24 - Branding against one of the best branded characters of all time
34:02 - Why there’s no silver bullet for success
37:02 - Spontaneous awareness - how to win an effie
39:50 - Selecting an agency
42:01 - Great examples of populous advertising
44:14 - How agencies should pitch to CMOs
49:39 - What’s next for Sam Day

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