Switching To Unmanned/Automated Self Storage Model - Interview with owner Heather Jonson

Switching To Unmanned/Automated Self Storage Model - Interview with owner Heather Jonson

In this interview, I chat with Heather Jonson, one of my 3rd party management clients. When I took over management of her self storage property we moved from the traditional model over to the unmannned/automated model. Heather talks about the impact that switching to this model has had on her business.

Thanks for watching, Jim Ross 3 Mile Storage Management ========================

The Ultimate Self Storage Management Playbook! This is the Most Incredible Free Gift Ever...Designed To Increase Leads, Rentals, and Revenue For Your Self Storage Business! https://www.3milestorage.com

Want to learn more about how you can leverage automation to run your self storage business with more efficiency & profitability? Click Here To Schedule a FREE 1 on 1 Call https://calendly.com/jimross/valuecreationcall

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Connect With Me Facebook Community: https://www.facebook.com/groups/selfstoragecommunity

Website: https://3milestorage.com/

Podcast: https://podcasts.apple.com/us/podcast/the-self-storage-show-with-jim-ross/id1387362783

LinkedIn: https://www.linkedin.com/in/selfstorageservices/

YouTube: https://www.youtube.com/channel/UC2bGLy48wzIus-1ncSNVM6g

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About Jim Ross

I started out in the self storage industry as a self storage manager. I moved up and became a district manager. Eventually after many years in the self storage industry I knew I could use my knowledge and expertise to help owners skyrocket the value of their self storage investments. That lead me to create 3 Mile Storage Management. 3 Mile Storage Management offers self storage property management solutions for self storage facility owners that want to dominate their local 3 mile market. I enjoy proving value to the self storage industry through speaking at industry events, putting together virtual summits, hosting The Self Storage Show podcast, weekly newsletter and compiling much of the content and online events I've done into the The Ultimate Self Storage Management Playbook.

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Episoder(369)

Vendor Spotlight: StorageReach | AI-Driven Reputation Management for Self Storage

Vendor Spotlight: StorageReach | AI-Driven Reputation Management for Self Storage

How much is your facility's online reputation impacting rentals? In this Storage Marketplace Vendor Spotlight, we're taking a closer look at StorageReach, a reputation management platform built specif...

11 Sep 19min

What's Working in Self Storage Right Now? | AI Overview #93

What's Working in Self Storage Right Now? | AI Overview #93

This is an AI-generated episode of The Storage Marketplace Podcast, created from Storage Meetup #93, recorded live on August 28, 2026. Every Friday, self storage owners, operators, managers, vendors, ...

8 Sep 21min

Real Tools, Real Ideas & Real Self Storage Conversations | AI Overview #92

Real Tools, Real Ideas & Real Self Storage Conversations | AI Overview #92

This is an AI-generated episode of The Storage Marketplace Podcast, created from Storage Meetup #92, recorded live on August 21, 2026. Every Friday, self-storage owners, operators, managers, vendors, ...

1 Sep 21min

The Conversations Shaping Self Storage Right Now | AI Overview #91

The Conversations Shaping Self Storage Right Now | AI Overview #91

What you'd normally spend an hour experiencing live... condensed into minutes. This is an AI-generated episode of The Storage Marketplace Podcast, created from the live discussion at Storage Meetup #9...

25 Aug 14min

What Self Storage Pros Are Talking About Right Now | AI Overview #90

What Self Storage Pros Are Talking About Right Now | AI Overview #90

This is an AI-generated episode of The Storage Marketplace Podcast, created from the live discussion at Storage Meetup #90, recorded on August 7, 2026. Every Friday, self-storage owners, operators, ma...

18 Aug 18min

What's Changing in Self Storage? Weekly Industry Insights | AI Overview #89

What's Changing in Self Storage? Weekly Industry Insights | AI Overview #89

This is an AI-generated episode of The Storage Marketplace Podcast, created from the live discussion at Storage Meetup #89, recorded on July 31, 2026. Every Friday, self-storage owners, operators, man...

11 Aug 23min

The Best Ideas in Self Storage This Week | AI Overview #88

The Best Ideas in Self Storage This Week | AI Overview #88

*]:pointer-events-auto R6Vx5W_threadScrollVars scroll-mb-[calc(var(--scroll-root-safe-area-inset-bottom,0px)+var(--thread-response-height))] scroll-mt-[calc(var(--header-height)+min(200px,max(70px,20s...

4 Aug 25min

What's New in Self Storage? Weekly Insights from Storage Meetup | AI Overview #87

What's New in Self Storage? Weekly Insights from Storage Meetup | AI Overview #87

This is an AI-generated episode of The Storage Marketplace Podcast, created from the live discussion at Storage Meetup #87, recorded on July 17, 2026. Every Friday, self-storage owners, operators, man...

28 Jul 19min

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