Every Call Counts In Self Storage

Every Call Counts In Self Storage

In the self storage industry our success is dependent on great phone sales presentations. In this series, Jim Ross calls self storage properties at random and evaluates their performance at the conclusion of the phone call. Each potential customer is worth thousands of dollars…so lets make Every Call Count!

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Jim Ross - The Self Storage Show & 3 Mile Storage Management

Free 30 Minute Consult with Jim Ross of 3 Mile Storage Management

****In this free 30 minute consult, I have 30 minutes to find 3 ways I would increase your leads, rentals, and revenue for your self storage business!

https://calendly.com/jimross/3milestoragemanagement

The Ultimate Self Storage Management Playbook!

This is the Most Incredible Free Gift Ever...Designed To Increase Leads, Rentals, and Revenue For Your Self Storage Business!

https://www.3milestorage.com

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Connect With Me

Website

https://3milestorage.com/

Facebook Community

https://www.facebook.com/groups/selfstoragecommunity

Podcast

https://podcasts.apple.com/us/podcast/the-self-storage-show-with-jim-ross/id1387362783

LinkedIn

https://www.linkedin.com/in/selfstorageservices/

YouTube

https://www.youtube.com/channel/UC2bGLy48wzIus-1ncSNVM6g

Weekly Newsletter

https://bit.ly/3milenewsletter

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About Jim Ross

I started out in the self storage industry as a self storage manager. I moved up and became a district manager. Eventually after many years in the self storage industry I knew I could use my knowledge and expertise to help owners skyrocket the value of their self storage investments. That led me to create 3 Mile Storage Management.

3 Mile Storage Management offers self storage property management solutions for self storage facility owners that want to dominate their local 3 mile market with a large focus on remotely managed operations.

I enjoy providing value to the self storage industry through speaking at industry events, putting together virtual summits, hosting The Self Storage Show podcast, weekly newsletter and compiling much of the content and online events I've done into The Ultimate Self Storage Management Playbook.

Episoder(347)

AI Is Changing Self Storage—Are You Ready? | 3 Minutes with 3 Mile

AI Is Changing Self Storage—Are You Ready? | 3 Minutes with 3 Mile

Truth: AI isn't coming—it's already here. And the storage owners who embrace it will have the advantage. The biggest operators are already using AI for call handling, follow-ups, pricing, and customer...

28 Apr 20253min

Why Self Storage Owners Need to Stop "Winging It" | 3 Minutes with 3 Mile

Why Self Storage Owners Need to Stop "Winging It" | 3 Minutes with 3 Mile

Truth: If your storage business doesn't run on systems, it runs on guesswork—and that's costing you time and money. Many owners rely on memory and manual effort to keep things moving. But without clea...

25 Apr 20253min

The Storage Owners Who Win Never Stop Improving | 3 Minutes with 3 Mile

The Storage Owners Who Win Never Stop Improving | 3 Minutes with 3 Mile

Truth: The best self storage operators don't wait for problems to show up—they constantly refine, adjust, and improve. Most owners only make changes when something breaks. But if you want consistent g...

23 Apr 20253min

The Phone Call Tactics That Close More Rentals | 3 Minutes with 3 Mile

The Phone Call Tactics That Close More Rentals | 3 Minutes with 3 Mile

Truth: The way your manager handles the first phone call determines whether a customer rents with you—or your competitor. Most self storage managers answer the phone but don't actually know how to clo...

21 Apr 20253min

Why Your Competitor Is Winning More Walk-In Rentals | 3 Minutes with 3 Mile

Why Your Competitor Is Winning More Walk-In Rentals | 3 Minutes with 3 Mile

Truth: Curb appeal isn't just about looks—it determines whether a customer walks in or drives to the next facility. First impressions happen before a tenant ever talks to your manager. If your facilit...

18 Apr 20253min

The Review Problem That's Costing You Rentals | 3 Minutes with 3 Mile

The Review Problem That's Costing You Rentals | 3 Minutes with 3 Mile

Truth: If you're not actively collecting reviews, your competitors are winning before a customer even calls you. When potential tenants search "storage near me," they don't just compare prices—they co...

16 Apr 20253min

The Hidden Revenue Killer in Your Storage Business | 3 Minutes with 3 Mile

The Hidden Revenue Killer in Your Storage Business | 3 Minutes with 3 Mile

Truth: If you're not charging for add-ons like locks, admin fees, or tenant insurance, you're leaving easy money on the table. Most self storage owners focus on rental rates to grow revenue. But the m...

14 Apr 20253min

The Security Mistake That Makes Tenants Leave | 3 Minutes with 3 Mile

The Security Mistake That Makes Tenants Leave | 3 Minutes with 3 Mile

Truth: If tenants don't feel their belongings are safe, they won't just move out—they'll tell others to avoid your facility. Most self storage owners focus on occupancy and pricing. But if your proper...

11 Apr 20253min

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