Episode 54: What's Happening in Your Client's Mind?

Episode 54: What's Happening in Your Client's Mind?

We've all faced a lot of uncertainty and change lately. But have you taken the time to think about what that means for your clients and customers? In this episode, I offer a perspective about what's going on inside your CLIENT's mind right now and how you can help and better serve them as a Project Leader.

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Episoder(55)

Episode 53: Building Your Courage Muscle

Episode 53: Building Your Courage Muscle

In the previous episode, I spoke about collecting feedback from your teams. This act of collecting feedback and then implementing changes takes courage! In this episode, I dive deeper into how you can...

26 Feb 202113min

Episode 52: A Great Technique for Collecting Team Feedback

Episode 52: A Great Technique for Collecting Team Feedback

Have you ever worked for an organization that only did your performance reviews on an annual basis? Was it difficult to even book time in your supervisor's schedule to get it done? Receiving consisten...

19 Feb 202111min

Episode 51: Assessing the Impact of New Standards

Episode 51: Assessing the Impact of New Standards

Government regulations and client standards are constantly changing and can have a significant impact on our projects. In this Episode, I share 4 best practices on how you can make managing the update...

17 Feb 202110min

Episode 50: The Journey to 50 Episodes

Episode 50: The Journey to 50 Episodes

Can you believe it? This is the 50th episode! In this special milestone episode, I share about my podcast journey so far.

12 Feb 202110min

Episode 49: What my Telecom Service Provider Taught Me About Client Relationships

Episode 49: What my Telecom Service Provider Taught Me About Client Relationships

Do you have any stories that come to mind about a time you received disappointing customer service and how that experience changed how you approach your projects? In this episode, I share what my expe...

9 Feb 202110min

Episode 48: Your Role as a Project Guide

Episode 48: Your Role as a Project Guide

Chances are if you are already in a leadership role, you didn't start there. You've likely held different roles along the way and worked your way up the career ladder. In this episode, I share a speci...

5 Feb 202111min

Episode 47: What is YOUR Project Superpower?

Episode 47: What is YOUR Project Superpower?

In this episode, I define what is a Project Superpower and why it's important that you know yours!

3 Feb 202110min

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