53: On Aon’s RIMS 2023 Reflections with Jennifer Santiago

More than ever before, the world is looking to the risk management community for strategies to ease disruption. Risk management society (RIMS) members and risk managers from around the globe recently gathered at the 2023 RISKWORLD Conference to connect and share solutions. On this episode of the “On Aon” podcast, host and Aon’s head of Commercial Risk Solutions, North America, Joe Peiser, sits down with Jennifer Santiago, president of RIMS, to discuss insights from this year’s annual RISKWORLD Conference. Together, Jennifer and Joe discuss the energy at the conference, tools that support the insurance industry’s response to increased volatility and risk, and new and innovative ways that risk managers are addressing workplace shortages and talent retention.

• [1:30] Jennifer’s most memorable moment of the 2023 RISKWORLD Conference.
• [4:53] Risk managers are proving they are ready for a new way of finding solutions.
• [6:57] The value of bringing risk managers into the C-suite.
• [10:27] Tools that support the insurance industry’s response to increased volatility and risk.
• [13:35] Insights into RIMS’ and Aon’s work together and innovation from the client’s perspective.
• [17:05] How is RIMS addressing cyber risks, data breaches and workplace shortages?
• [20:18] Jennifer reveals her favorite non-work-related activities.

Additional Resources:

Aon’s website

The Wall Street Journal: The Morning Risk Report: Natural Disasters, Geopolitics Confront Execs at This Year’s Riskworld

Risk & Insurance: Aon’s Joe Peiser on How Better Use of Data and Parametrics Can Help Carriers Bridge the Protection Gap

The Insurer TV: Aon’s Lambrou: Frustrated Clients Look to Differentiate Themselves in Challenging Cat Market

Insider Engage: On Location at RIMS 2023: Joe Peiser, Commercial Risk Leader for North America, Aon

RISKWORLD 2023

Tweetables:

• “There is this momentum around the industry post-COVID that is just incredible.” — Jennifer Santiago
• “To me, the broker-client-customer relationship is super critical and valuable.” — Jennifer Santiago
• “Certain things can be replaced by machines and AI, but we really need talent.” — Jennifer Santiago