Data-Driven Tactics to Build a Customer-Centric Culture

Data-Driven Tactics to Build a Customer-Centric Culture

In this episode featuring a dynamic panel discussion with seasoned professionals from top tech companies, including Lynda McDonald, Jake Canaan, Muli Farkas, Joe Dreimann, and Sara Logel. Join us as we delve into the multifaceted roles of product management and uncover the secrets to fostering a customer-centric culture in the tech industry. From data-driven strategies to practical approaches for embedding a customer-centric philosophy, our experts offer invaluable insights to navigate today'...

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Episoder(849)

Mural CPO on How to Put AI in Multi-Player Mode for Your Team; Why AI Made Work Lonelier, Not Better | Elaina O'Mahoney

Mural CPO on How to Put AI in Multi-Player Mode for Your Team; Why AI Made Work Lonelier, Not Better | Elaina O'Mahoney

Visual collaboration is missing from the AI era. That's the provocation Elaina O'Mahoney, Chief Product Officer at Mural, brings to this episode of The Product Podcast with Carlos (CEO at Product Scho...

26 Aug 31min

Square Global Head of Product on: How to Build AI Agents People Actually Use, Why $49B Company Got Rid of General Managers | Willem Avé

Square Global Head of Product on: How to Build AI Agents People Actually Use, Why $49B Company Got Rid of General Managers | Willem Avé

Two years ago, Square tore up its general-manager model and rebuilt the entire company around functional excellence. In this episode of The Product Podcast, Carlos (CEO at Product School) sits down wi...

19 Aug 28min

How Skydio Ships Flying Robots With Just 20 Product Managers

How Skydio Ships Flying Robots With Just 20 Product Managers

Most people think of drones as toys. Alden Jones thinks of them as infrastructure. In this episode of The Product Podcast, Carlos (CEO at Product School) visits Skydio's California office to sit down ...

12 Aug 32min

How to Know Your AI Feature Actually Works (n8n's Founder's Metric) | Jan Oberhauser, CEO n8n

How to Know Your AI Feature Actually Works (n8n's Founder's Metric) | Jan Oberhauser, CEO n8n

n8n's founder puts the company's GitHub repo, nearly 200,000 stars, right next to the paid signup button, and he's genuinely fine if you never pay. In this episode of The Product Podcast, Carlos (CEO ...

29 Jul 46min

ServiceNow President & CPO on Why the Market Can't Tell AI Winners From Losers, and How to Transform Before It Kills You | Amit Zavery | E305

ServiceNow President & CPO on Why the Market Can't Tell AI Winners From Losers, and How to Transform Before It Kills You | Amit Zavery | E305

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Amit Zavery, President and Chief Product Officer at ServiceNow. The platform runs more than 75...

22 Jul 54min

Snapchat SVP of Engineering on How a Billion-User App Lets Everyone Ship Code Without Breaking Quality | Saral Jain | E304

Snapchat SVP of Engineering on How a Billion-User App Lets Everyone Ship Code Without Breaking Quality | Saral Jain | E304

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Saral Jain, SVP of Engineering at Snapchat, the last independent social platform operating at ...

15 Jul 32min

Axon CPTO on Building AI for Law Enforcement, Selling to Governments, and Using the Body Cam and Taser to Save Lives at Scale | Jeff Kunins | E303

Axon CPTO on Building AI for Law Enforcement, Selling to Governments, and Using the Body Cam and Taser to Save Lives at Scale | Jeff Kunins | E303

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Jeff Kunins, Chief Product Officer and Chief Technology Officer at Axon, the company that crea...

8 Jul 41min

Asana CPO on Why Every Employee Is Now an AI Eval and What That Means for How Enterprises Actually Capture AI ROI | Arnab Bose | E302

Asana CPO on Why Every Employee Is Now an AI Eval and What That Means for How Enterprises Actually Capture AI ROI | Arnab Bose | E302

In this episode of The Product Podcast by Product School, Carlos González de Villaumbrosia sits down with Arnab Bose, Chief Product Officer at Asana. Asana is the work management platform built for hu...

1 Jul 24min

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