Episode 15 - How will the emerging tech shape the future of the customer experience

Episode 15 - How will the emerging tech shape the future of the customer experience

Continuing in our second season of the Open Pantry Podcast, I have partnered with Kounta to bring the industry's top authority's together to chat and give honest opinions on hot topics set to move the industry forward.

In this episode, episode 15, we talk about the landscape of emerging technologies are shaping the customer experience. Will we know our customers even more? Will it make the customer experience even better?


To answer these questions, we assembled a panel of experts with work experience both in Europe and Australia to shed light on what tech trends we might soon see in Australia.


Guests include:

Chris Tate - Ops Manager at Pablo & Rusty's

Josef Neumier - Former Head of Retail at Sonoma

Josh Harrison - COO and Founding Member at Kounta

Episoder(300)

Ep 292 - Evolving Menus and Heritage Cooking: Matteo Tine's Story

Ep 292 - Evolving Menus and Heritage Cooking: Matteo Tine's Story

In this episode of the Principle of Hospitality podcast, Renee Buckingham sits down with Matteo Tine, the executive chef of Orlo in Collingwood. Matteo shares stories from his rich culinary background...

17 Feb 202552min

Ep 291 - Uncorking Opportunities: James Audas's Pursuit of Wine Excellence

Ep 291 - Uncorking Opportunities: James Audas's Pursuit of Wine Excellence

In this episode of the Principle of Hospitality podcast, Renee Buckingham sits down with James Audas, co-founder of Luna Wine Store, Bar Heather, Arc Wines, and Lo Fi Wines. James shares his journey f...

3 Feb 20251h 10min

Ep 290 - Culinary Innovation in Bali: Adam McAsey’s Journey from Melbourne to Project Black

Ep 290 - Culinary Innovation in Bali: Adam McAsey’s Journey from Melbourne to Project Black

In this episode of the Principle of Hospitality podcast, host Renee Buckingham sits down with Adam McAsey, co-founder of Project Black, a cutting-edge hospitality brand in Bali. Known as the 'Snacklor...

20 Jan 202551min

Ep 289 - Bridging Culinary Worlds: Michael Lambie's Impact from Michelin Stars to Modern Dining

Ep 289 - Bridging Culinary Worlds: Michael Lambie's Impact from Michelin Stars to Modern Dining

In this episode of the Principle of Hospitality podcast, Leon kennedy interviews legendary chef Michael Lambie, delving into his illustrious career from his early days in North London's Camden Town to...

22 Des 20241h 38min

Ep 288 - Michelin Stars and Beyond: Guillaume Zika's Path from Paris to Burleigh Pavilion

Ep 288 - Michelin Stars and Beyond: Guillaume Zika's Path from Paris to Burleigh Pavilion

In this episode of Principle of Hospitality, Renee Buckingham chats with Guillaume Zika, Executive Chef at Burleigh Pavilion, about his remarkable 20-year culinary journey. Trained in France, Guillaum...

9 Des 202450min

Ep 287 - From London to Melbourne: Chef Mark Hannell's Journey & The Magic of Connection

Ep 287 - From London to Melbourne: Chef Mark Hannell's Journey & The Magic of Connection

Leon Kennedy sits down with Mark Hannell, the chef and owner of Melbourne's latest hit, Reed House. In this episode, Mark reflects on his transformative journey in the hospitality industry, from his s...

25 Nov 20241h 37min

Ep 286 - Navigating Hospitality and Wine: Dan Sims on Experiences and Storytelling

Ep 286 - Navigating Hospitality and Wine: Dan Sims on Experiences and Storytelling

Renee Buckingham interviews Dan Sims, a seasoned veteran in the hospitality industry. Sims, CEO and founder of Revel Global and chair of Wine Victoria, shares his journey from starting in suburban caf...

11 Nov 202444min

Ep 285 - Beyond Plant-Based Plates: The Resilience & Revolution of Chef, Shannon Martinez

Ep 285 - Beyond Plant-Based Plates: The Resilience & Revolution of Chef, Shannon Martinez

Shannon Martinez may be an unlikely face of plant-based dining, but she’s unstoppable. With over 22 years in Melbourne kitchens, she's transforming the way the world sees plant-based food. As the owne...

28 Okt 202448min

Populært innen Business og økonomi

lydartikler-fra-aftenposten
stopp-verden
dine-penger-pengeradet
rss-penger-polser-og-politikk
e24-podden
rss-borsmorgen-okonominyhetene
pengepodden-2
finansredaksjonen
livet-pa-veien-med-jan-erik-larssen
pengesnakk
utbytte
okonomiamatorene
tid-er-penger-en-podcast-med-peter-warren
morgenkaffen-med-finansavisen
liberal-halvtime
stormkast-med-valebrokk-stordalen
lederpodden
rss-politisk-preik
rss-markedspuls-2
lederskap-nhhs-podkast-om-ledelse