Service design and the war in Ukraine / Max Tkachuk / Episode #150

Service design and the war in Ukraine / Max Tkachuk / Episode #150

How can service design help in times of crisis? This is one of the questions Max Tkachuk and I explore in this episode.

Max lives in Kyiv and is an active member of the service design community in Ukraine.

Being a first-hand witness of the war, Max sees how both the local and international service design communities respond to the situation.

In this episode you'll learn about:

  • The state of service design in Ukraine.
  • If service design is relevant in times of crisis.
  • What can we, as an international community, do to help.
  • Which role could service design play after the war.
  • What lessons you can take away from all this.

Despite the terrible situation, it's encouraging to hear that at the same time, many good things happing in Ukraine.

I would invite you to listen to this conversation and see how you can potentially contribute, no matter how big or small.

Sometimes service design is thought of as a nice to have addon. For me, this chat with Max once again shows that it can (and should) be at the heart of how any service is delivered.

Thanks for being part of this community, and keep making a positive impact!

--- [ 1. GUIDE ] -—

00:00 Welcome to episode 150
01:45 Who is Max
03:00 60 second rapid fire
07:00 Call to action
08:45 Topic of today
09:30 Historic context
17:00 Design education
22:00 Demand in the local market
25:30 Situation today
30:00 Response of the design community
33:15 How can the community help
36:00 The barriers to integration
39:00 Leveraging international design
44:45 What I do
48:15 Join service.so
52:00 Closing thoughts

--- [ 2. LINKS ] ---

--- [ 3. DONATE ] ---

Episoder(317)

What is there left to design / Peter Fossick / Episode 41

What is there left to design / Peter Fossick / Episode 41

How van Service Designers benefit from AI and Machine Learning? Which parts of the design process can be outsourced to computers? Do we still need to design services or should we take an even more hol...

30 Nov 201731min

How to increase the influence of Service Design / Gilles Rougon / Episode #40

How to increase the influence of Service Design / Gilles Rougon / Episode #40

You think Service Design is the new kid in town? Well, Gilles Rougon has been involved in this field since 2000! In this episode he shares how the field has evolved and where it's heading. We also tal...

16 Nov 201730min

De-buzzwordifying Human Centered Design - Jan Chipchase

De-buzzwordifying Human Centered Design - Jan Chipchase

Design research pioneer Jan Chipchase talks about how it's like to run a design studio that has no fixed physical prescense and about his latest book The Field Study Handbook: a how to, why to guide t...

11 Nov 201724min

Design with impact in mind / Marcel Zwiers / Episode #39

Design with impact in mind / Marcel Zwiers / Episode #39

How big are the goals that you're working on? Is there a better way to assess the value of design? And why do we need a Ministery of Design? Important questions on which Marcel Zwiers, who's the found...

2 Nov 201728min

Design is a political act / Anne Stenros / Episode #38

Design is a political act / Anne Stenros / Episode #38

Anne Stenros is the Chief Design Officer for the city of Helsinki in Finland. In this episode she talks about her role, the future of cities and why design is by definition always an political act. -...

19 Okt 201729min

There are no rules when it comes to inventing the future / Chirryl-Lee Ryan / Episode #37

There are no rules when it comes to inventing the future / Chirryl-Lee Ryan / Episode #37

Could we be creating more value by designing less? And if we're designing for change what is it that our generation will remember about this age? An episode in which Chirryl-Lee Ryan takes a moment to...

5 Okt 201729min

What it means for service design to grow up / Louise Downe / Episode #36

What it means for service design to grow up / Louise Downe / Episode #36

New challenges emerge as service design is growing up. The Head of Service Design at the UK government, Louise Downe, talks about how we can sustainable scale service design on an organisational level...

21 Sep 201732min

Design is very simple / Hartmut Esslinger / Episode #35

Design is very simple / Hartmut Esslinger / Episode #35

Hartmut Esslinger has been a designer since the age of 5. Today he is still concerned with how we can design better instead of more products. Design for reuse, modularity and sustainability. And we al...

7 Sep 201732min

Populært innen Business og økonomi

stopp-verden
lydartikler-fra-aftenposten
dine-penger-pengeradet
e24-podden
rss-borsmorgen-okonominyhetene
rss-penger-polser-og-politikk
pengepodden-2
livet-pa-veien-med-jan-erik-larssen
finansredaksjonen
utbytte
pengesnakk
stormkast-med-valebrokk-stordalen
tid-er-penger-en-podcast-med-peter-warren
morgenkaffen-med-finansavisen
liberal-halvtime
rss-sunn-okonomi
lederpodden
rss-pa-konto
rss-investering-gjort-enkelt
rss-markedspuls-2