What it takes come out stronger from a crisis / Lilli Graf / Ep #201

What it takes come out stronger from a crisis / Lilli Graf / Ep #201

My daughter dared me to 15 meters free-fall... I was on a climbing track with her, and this was one of the "attractions." Of course, she had taken the plunge without shedding a sweat. So, there I was standing on the edge, ready to take the jump, while everything in my body was screaming NO. I hesitated, terrified... but backing out was not an option. Especially not when a 10-year old girl is cheering dad on from the ground. Sometimes, you just have to leap into the unknown and trust that things will turn out alright. Our guest this week, Lilli Graf, also took a massive leap. She left a safe job at a respected design agency to go independent and start her own business. Why? Because she knew 'less bad' isn't good enough anymore when it comes to our climate crisis. Her journey in the last few years has thrown up many challenges. So, I wanted to know what kept her going, what she had learned so far, and what she would have done differently, looking back. Of course, we also had to talk about what pushed her over the edge to make the leap in the first place. This episode is about way more than climate solutions (though those are fascinating). It's about YOU... As service design professionals, we champion change. We push our clients to step into the unknown. But how often do we do that same? I hope this honest and open conversation will inspire you to leap more often. What fascinated me is how well Lilli's story shows the ripple effect of our choices. From childhood to career, it all connects. What will your next ripple be?

--- [ 1. GUIDE ] ---

00:00 Welcome to Episode 201

03:00 Who is Lilli

04:00 how Lilli heard about SD

05:15 Lightning Round

06:15 Community needs to reflect

11:15 Why Lilli needed to Step Back

13:30 Moving to the sustainability spectrum

19:30 World that's not going to be here

22:30 Black foot tribe

25:00 The responses / the results

29:15 Crisis to nature and to ourselves

33:15 How do I preserve this life?

39:15 What Imma Collective is doing

45:00 The biggest challenge

49:00 Do it with Joy and patience

50:30 The journey most proud of so far

51:30 One piece of advise

54:30 How to embark in this journey too


--- [ 2. LINKS ] ---

--- [ 3. CIRCLE ] ---

Join our private community for in-house service design professionals. ⁠

https://servicedesignshow.com/circle

Episoder(314)

Designing for Impact, Not Just for Humans / Ben Rennie / Ep. #235

Designing for Impact, Not Just for Humans / Ben Rennie / Ep. #235

All you want to do is run away…Okay, so you’re standing in a boardroom overlooking a beautiful vineyard, leading a workshop for a major client, and the only thing that's going through your mind is: Ho...

28 Aug 20251h 7min

How to find Joy in the Slow Pace of Change / Martha Edwards / Ep. #234

How to find Joy in the Slow Pace of Change / Martha Edwards / Ep. #234

What makes time go fast for you, and what makes it go slow...It's a powerful question that might just help you find more meaning and heck, yes even more joy in your work.We see a brighter future, but ...

14 Aug 20251h 7min

Why Your Org Chart Isn't the Enemy / Ellen Pittman / Ep. #233

Why Your Org Chart Isn't the Enemy / Ellen Pittman / Ep. #233

What if we’ve been led down the wrong path…When it comes to service design, we’re often told the main goal is to break down silos. And that makes sense, right?Our organizations are structured vertical...

31 Jul 20251h 11min

Create Clear & Actionable Journeys with the 5x12 Framework

Create Clear & Actionable Journeys with the 5x12 Framework

I have to admit, even I got stuck...Recently, I was working on the onboarding journey for my Circle community.What started as a flexible journey inside a Miro board very quickly became a complex map t...

24 Jul 20251h 5min

A New Perspective on Risk, Failure, and What Really Matters / Alberta Soranzo / Ep. #232

A New Perspective on Risk, Failure, and What Really Matters / Alberta Soranzo / Ep. #232

Everyone wants change, just not for themselves…I remember a great experiment we used to do back in my agency days.At the start of a workshop, we'd ask everyone to put on a prop. It could be a hat, a p...

17 Jul 20251h 7min

A Service Design Guide to Small Wins and Big Change / Inside Service Design / Ep. #04

A Service Design Guide to Small Wins and Big Change / Inside Service Design / Ep. #04

As a service design professional, what is your primary role...!?Are you the host who sets the table for collaboration and creates a safe space for everyone?Or are you maybe a trusted advisor, working ...

10 Jul 20251h 1min

How to Create Change That Actually Sticks / Jen Briselli / Ep. #231

How to Create Change That Actually Sticks / Jen Briselli / Ep. #231

What's the last time you did something you didn't know how to do...For me, it was last week when I took up the idea of building custom Cornhole boards (fun and addictive sport, look it up) with my kid...

3 Jul 20251h 10min

Beyond the Draft: Adding Richness and Reliability to Your AI Journey Map

Beyond the Draft: Adding Richness and Reliability to Your AI Journey Map

What does it take to spend more of your time creating real impact...That's the central question we're exploring in our Journey Management Playbook series.In the last episode, we did something pretty a...

26 Jun 20251h 4min

Populært innen Business og økonomi

lydartikler-fra-aftenposten
stopp-verden
dine-penger-pengeradet
rss-penger-polser-og-politikk
e24-podden
rss-borsmorgen-okonominyhetene
pengepodden-2
finansredaksjonen
livet-pa-veien-med-jan-erik-larssen
pengesnakk
utbytte
okonomiamatorene
tid-er-penger-en-podcast-med-peter-warren
morgenkaffen-med-finansavisen
liberal-halvtime
stormkast-med-valebrokk-stordalen
lederpodden
rss-politisk-preik
rss-markedspuls-2
lederskap-nhhs-podkast-om-ledelse