What it takes come out stronger from a crisis / Lilli Graf / Ep #201

What it takes come out stronger from a crisis / Lilli Graf / Ep #201

My daughter dared me to 15 meters free-fall... I was on a climbing track with her, and this was one of the "attractions." Of course, she had taken the plunge without shedding a sweat. So, there I was standing on the edge, ready to take the jump, while everything in my body was screaming NO. I hesitated, terrified... but backing out was not an option. Especially not when a 10-year old girl is cheering dad on from the ground. Sometimes, you just have to leap into the unknown and trust that things will turn out alright. Our guest this week, Lilli Graf, also took a massive leap. She left a safe job at a respected design agency to go independent and start her own business. Why? Because she knew 'less bad' isn't good enough anymore when it comes to our climate crisis. Her journey in the last few years has thrown up many challenges. So, I wanted to know what kept her going, what she had learned so far, and what she would have done differently, looking back. Of course, we also had to talk about what pushed her over the edge to make the leap in the first place. This episode is about way more than climate solutions (though those are fascinating). It's about YOU... As service design professionals, we champion change. We push our clients to step into the unknown. But how often do we do that same? I hope this honest and open conversation will inspire you to leap more often. What fascinated me is how well Lilli's story shows the ripple effect of our choices. From childhood to career, it all connects. What will your next ripple be?

--- [ 1. GUIDE ] ---

00:00 Welcome to Episode 201

03:00 Who is Lilli

04:00 how Lilli heard about SD

05:15 Lightning Round

06:15 Community needs to reflect

11:15 Why Lilli needed to Step Back

13:30 Moving to the sustainability spectrum

19:30 World that's not going to be here

22:30 Black foot tribe

25:00 The responses / the results

29:15 Crisis to nature and to ourselves

33:15 How do I preserve this life?

39:15 What Imma Collective is doing

45:00 The biggest challenge

49:00 Do it with Joy and patience

50:30 The journey most proud of so far

51:30 One piece of advise

54:30 How to embark in this journey too


--- [ 2. LINKS ] ---

--- [ 3. CIRCLE ] ---

Join our private community for in-house service design professionals. ⁠

https://servicedesignshow.com/circle

Episoder(315)

The Real Impact of AI on Service Design / Pablo Fernández Vallejo / Ep. #221

The Real Impact of AI on Service Design / Pablo Fernández Vallejo / Ep. #221

AI won't take over your job...An 8-year-old girl with AI will!Don't believe me? Check ou this video which was making the rounds on LinkedIn a while ago.In the video a young girl coding a Harry Potter ...

13 Feb 20251h 5min

The Art of Responsible Service Design / KA McKercher / Ep. #220

The Art of Responsible Service Design / KA McKercher / Ep. #220

I crossed a line... Recently, while working on redesigning our online community platform, my excitement got the better of me. I dove headfirst into prototyping a few things in the backend system. "How...

30 Jan 20251h 3min

How to Use Your Dreams to Design Services / Courtney Morgan / Ep. #219

How to Use Your Dreams to Design Services / Courtney Morgan / Ep. #219

You've never heard this on the Show before... I'm referring to a design tool that most people disregard, even laugh about when they first hear about it. They say it's childish, something you can't tak...

16 Jan 20251h 7min

Key Lessons from a Service Design Community / #Circle Special

Key Lessons from a Service Design Community / #Circle Special

This one is a bit different... Not the usual interview that you're used to. In this episode, you'll actually hear me answering the questions. Why? Well, it's become a bit of a tradition to start the y...

9 Jan 20251h 6min

Journey Management in 2025: Trends, Challenges, and Predictions / Jochem van der Veer / Ep. #218

Journey Management in 2025: Trends, Challenges, and Predictions / Jochem van der Veer / Ep. #218

First of all, I want to wish you a very happy 2025. We're starting the new year with a bang. Journey Management has been a hot topic for the last two years, and for good reason. The shift from mapping...

2 Jan 20251h 9min

Stop designing WITH your users! There is a better way. / Sloan Leo Cowan / Ep. #217

Stop designing WITH your users! There is a better way. / Sloan Leo Cowan / Ep. #217

There's a problem with the current design process that often goes unnoticed... A problem that can lead to less-than-ideal outcomes or, even worse, harm certain communities. To understand this, we must...

19 Des 20241h

The Secrets behind Research that Scales / Kate Towsey / Ep. #216

The Secrets behind Research that Scales / Kate Towsey / Ep. #216

There is no service design... Without high-quality research. Sure, we all know that. But doing good research is hard. Kate Towsey, often called the inventor of the ResearchOps field, can certainly att...

5 Des 20241h 1min

The RIGHT way to do strategy in an uncertain world? / Peter Compo / Ep. #215

The RIGHT way to do strategy in an uncertain world? / Peter Compo / Ep. #215

What is strategy... A plan for how you intend to achieve your goals? That's how a lot of people define strategy. But there's a problem with this rigid approach... As Mike Tyson wisely said once: "Ever...

21 Nov 20241h 13min

Populært innen Business og økonomi

lydartikler-fra-aftenposten
stopp-verden
dine-penger-pengeradet
rss-penger-polser-og-politikk
e24-podden
rss-borsmorgen-okonominyhetene
pengepodden-2
finansredaksjonen
livet-pa-veien-med-jan-erik-larssen
pengesnakk
utbytte
okonomiamatorene
tid-er-penger-en-podcast-med-peter-warren
morgenkaffen-med-finansavisen
liberal-halvtime
stormkast-med-valebrokk-stordalen
lederpodden
rss-politisk-preik
rss-markedspuls-2
lederskap-nhhs-podkast-om-ledelse