Why might companies want to switch AI off?

Todd Olson is the founder and CEO of Pendo, a company on a mission to elevate the world's experience of software. Today we're asking, are companies ready for AI, or worse... are they scared? Also on the show we talk about heat pump in New York City: https://www.theverge.com/23951214/heat-pump-nycha-public-housing-electric-sustainable We also share Harry McCracken's piece on OpenAI in Fast Company: https://www.fastcompany.com/90986455/openais-meltdown-wont-be-the-last-corporate-drama-spurred-by-ai