Best of 2023: Why British Gas has been breaking into customers’ homes
The Story27 Des 2023

Best of 2023: Why British Gas has been breaking into customers’ homes

In the week between Christmas and New Year, we’re listening back to some of our favourite episodes of 2023.

A Times journalist went undercover to show that British Gas obtained court warrants to break into customers’ homes to force fit prepayment meters. The investigation led to immediate responses from the company, the regulator and from government. So how did the investigation unfold?

This podcast was brought to you thanks to the support of readers of The Times and The Sunday Times. Subscribe today: thetimes.co.uk/storiesofourtimes.

Guest: Paul Morgan-Bentley, Head of Investigations, The Times.

Host: Manveen Rana.

Clips: Times Radio, Sky News, BBC, Parliament.


This podcast was brought to you thanks to subscribers of The Times and The Sunday Times. To enjoy unlimited digital access to all our journalism subscribe here.

Hosted on Acast. See acast.com/privacy for more information.

Episoder(1738)

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