[164] Top Lessons from 25 Years Building a Successful MSP

[164] Top Lessons from 25 Years Building a Successful MSP

In this episode, Richard Tubb speaks to David Brereton. David founded Myson Pages 25 years ago, while most of his peers were operating on a break/fix model. Today, he has 15 employees and supports SMEs with a range of IT requirements.

David talks openly about how early challenges helped Myson become the company it is today and why they do managed services differently. He also shares the company culture and how they nurture talent.

He explains how to support employees with personal challenges, and why he has a philosophy of ‘never recruit, always retain’.

Richard asks David why peer groups are so important to him, why he’s started using the EOS methodology and why the ‘Traction’ model works for MSPs as well as more traditional businesses.

David tells Richard what he’s learned from colleagues at Zen Internet, who his mentors and inspirations have been, his legacy plans for Myson Pages and the charitable contributions the business makes.

Mentioned in This Episode


Episoder(200)

[181] Cybersecurity, M&A And Mission: Nostra's New MSP Model

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[180] The Ultimate MSP Guide to Becoming an Email Marketing Hero

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[179] Risk and the ROC Solution: What to Know for Growth

In this episode of TubbTalk, Richard speaks to Matt Middleton-Leal, Managing Director, EMEA North of Qualys, a pioneering and disruptive cloud-based IT, security and compliance solutions provider.Matt...

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Time for another Team Tubb Travelogue! This time, Lenka Koppova catches up with Richard Tubb and James Steel of Salesbuildr, who are in Birmingham for UpLift Live 2025, a conference focused entirely o...

2 Apr 202528min

[178] How to Become a Key Person of Influence

[178] How to Become a Key Person of Influence

In this interview, Richard Tubb speaks to Daniel Priestley. He’s a worldwide renowned entrepreneur, international speaker, and best-selling author, an expert in business growth, personal branding, and...

30 Mar 20251h 6min

[177] Building A Strong MSP Community at IT Nation Connect

[177] Building A Strong MSP Community at IT Nation Connect

In this episode, Richard speaks to Peter Kujawa. Peter is a seasoned executive attorney and industry leader with a wealth of experience in the MSP space. He now heads up the service leadership at IT N...

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In this special bonus episode of TubbTalk, recorded in person at IT Nation Connect Europe 2025, Richard Tubb catches up with Phylip Morgan Chief Revenue Officer at Pax8. A futurist, Phylip spoke on st...

13 Mar 202524min

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