Salesforce's Next Move: Securing Airkit.ai for AI Customer Service Creation

Salesforce's Next Move: Securing Airkit.ai for AI Customer Service Creation

Join us as we unravel the latest move from Salesforce, acquiring Airkit.ai to bolster its capabilities in AI-driven customer service creation. Delve into the potential implications of this strategic acquisition and its significance for the future of CRM solutions.


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Episoder(820)

Smart Investments in AI Support Companies

Smart Investments in AI Support Companies

In this episode, we look at the haves and have-nots of the AI industry and why some companies are making money by selling the “picks and shovels” behind the boom. We also discuss where the money is go...

30 Mai 12min

Anthropic's $965B Value: Investment Insights

Anthropic's $965B Value: Investment Insights

In this episode, we explore the staggering $65 billion raise by Anthropic, propelling them beyond OpenAI’s valuation and transforming the AI landscape. We also discuss innovative moves by companies li...

29 Mai 16min

LetinAR: A New Player with $18.5M Backing

LetinAR: A New Player with $18.5M Backing

In this episode, we discuss LetinAR raising $18.5 million to supply optical modules for AI glasses. We also look at why display technology matters for wearable AI and how better optics could shape the...

29 Mai 10min

Investing Insights on Spotify's AI Changes

Investing Insights on Spotify's AI Changes

In this episode, we discuss Spotify’s new AI podcast feature and how it could change the way creators make, edit, or distribute audio. We also look at what this means for podcasters, listeners, and th...

28 Mai 9min

The Economics of AI Deployment

The Economics of AI Deployment

In this episode, we explore the critical insights around measuring the return on investment (ROI) of AI technologies in business. Discover why simply implementing AI isn't enough, as we discuss the im...

28 Mai 14min

GM's IT Layoffs Signal AI Investment Strategy

GM's IT Layoffs Signal AI Investment Strategy

In this episode, we discuss GM laying off 600 IT workers while shifting hiring toward “AI first” roles. We also look at what this move says about how major companies are restructuring their teams arou...

27 Mai 9min

Uber's AI Spending, the Pope on AI, TikTok and Universal's AI Music Deal

Uber's AI Spending, the Pope on AI, TikTok and Universal's AI Music Deal

In this episode, we explore Uber's struggles with justifying its substantial AI spending and the challenges companies face in measuring ROI. We also discuss a recent report highlighting enterprise AI ...

26 Mai 18min

The Financial Significance of OpenAI's New Unit

The Financial Significance of OpenAI's New Unit

In this episode, we discuss OpenAI’s new corporate deployments unit and why the company is putting billions behind enterprise AI adoption. We also look at how this move could help OpenAI sell more AI ...

26 Mai 10min

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