Think Fast Talk Smart: Communication Techniques24 Sep 2024

161. Do Your Homework: Know What to Say by Knowing Who You’re Talking To

Know your audience and tailor the message for them.

In high-stakes communication, every word counts. For Jen Psaki, that means knowing who she’s talking to — so she knows just what to say.

As the former White House Press Secretary and current host of Inside with Jen Psaki on MSNBC, Psaki has discovered that communication isn’t about “saying the most words or saying them the loudest,” but about knowing your audience well enough to tailor the message just for them. “You need to think about how you're going to get your audience to listen to you,” she says. “The goal of communicating is to crack the door open so somebody wants to hear more.”

In this episode of Think Fast, Talk Smart, Psaki and host Matt Abrahams explore her approach to strategic communication: identifying your audience and using what you know to engage with them and get them to engage with you.

Episode Reference Links:

Connect:

Premium Signup >>>> Think Fast Talk Smart Premium
Email Questions & Feedback >>> hello@fastersmarter.io
Episode Transcripts >>> Think Fast Talk Smart Website
Newsletter Signup + English Language Learning >>> FasterSmarter.io
Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube
Matt Abrahams >>> LinkedIn

Chapters:

(00:00) - Introduction
(01:07) - Principles of Communication
(02:08) - Skills for Effective Listening
(02:51) - Engagement and Lowering Barriers
(03:50) - Tailoring Communication
(05:14) - Preparation and Practice for Confidence
(07:07) - The Value of Feedback
(10:10) - Handling Difficult Questions
(12:38) - High-Stakes Negotiation
(15:30) - The Final Three Questions
(19:48) - Conclusion

********
Thank you to our sponsors. These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost.

Upwork is a one-stop platform to find, hire, and pay expert freelancers. Visit upwork.com right now and post your job for free.

Denne episoden er hentet fra en åpen RSS-feed og er ikke publisert av Podme. Den kan derfor inneholde annonser.

Episoder(305)

301. Trust at First Sight: Create More Meaningful Connections

“Communication is the number one way to remove friction.”If communication is the key to connection, then removing friction is what makes every interaction work. According to Vanessa Van Edwards, the m...

29 Jun 24min

300. Matt’s Answers for Better Speaking and Leadership

Celebrating 300 episodes with listener questions from around the world. In this special 300th episode of Think Fast, Talk Smart, host Matt Abrahams celebrates a major milestone with a live Ask Matt An...

25 Jun 30min

299. Choose The Right Channel: How Stanford Finds Its Voice

How to communicate with impact when the stakes are high.Communication isn't about getting information out. It's about making sure it gets through. In an era of fragmented attention and endless platfor...

22 Jun 22min

298. Quick Thinks: How to Look Confident, Composed, and Credible

The nonverbal habits that make you look confident, composed, and authentic before you even speak.How you carry yourself can shape how others perceive your confidence, credibility, and authenticity—oft...

18 Jun 9min

297. Agency Over Anxiety: Communicating in Uncertain Times

Why the most effective communicators help people see not just what's changing, but why it matters to them.For Sinéad Bovell, effective communication isn’t just about explaining what’s coming next—it’s...

15 Jun 26min

296. AMA: Speaking Out, Staying Grounded, and Managing Up

Practical communication strategies you can use immediately at work and beyond.How do you speak up when a conversation is moving faster than you can think? What should you do when emotions threaten to ...

11 Jun 10min

295. Culture Club: Communicating Values That Scale

Why the best leaders treat uncertainty as a chance to learn, not a failure to avoid.Most companies are built to grow. Far fewer are built to stay true to their purpose as they do.Eric Ries is an entre...

8 Jun 19min

294. Ask & You Shall Receive: Questions For Better Negotiations

Do you really win the negotiation if it means losing the relationship?You might think that successful negotiation means getting what you want here and now. But Stan Christensen says this short-sighted...

4 Jun 23min